Coordinate, develop, maintain and evaluate public health emergency preparedness plans including the Maryland Strategic National Stockpile (SNS) Plan. This position maintains secure and efficient operations of the Maryland Department of Health warehouse for receipt and distribution of medical supplies and countermeasures to include antivirals, vaccine and personal protection equipment (PPE) during public health emergencies. Assist in making sure CDC/ASPR grant deliverables are met and conduct drills to test and evaluate emergency plans with local health departments.

Managed all daily operations out of the Elkridge MD / DC branch. Coordinated servicing, warehousing and sales. Conferred with customers and representatives of associated industries to evaluate and promote improved and expanded services in the area. Developed plans for efficient use of materials, equipment and employees. Scheduled jobs. Reviewed production costs, product quality and modified processes to maintain and enhance profitable operation of division. Assisted in reviewing operations of competing organizations and assisted the sales department in developing new markets. Prepared and reviewed payroll information for all subordinates and submitted to accounting. Supervised the proper training and development of all Managers, Technicians and Supervisors. Set organizational goals with regard to P&L performance. Responsible for the overall direction, coordination and evaluation of staff in division. Interviewed, hired, trained, disciplined and appraised performance.

Manage the Baltimore operation providing last mile delivery services for e-commerce retailers and payroll processors. Create, develop and implement best practices to drive efficiency and accuracy. Provide motivation, training, discipline and development of the workforce. P&L responsibility.

Manage daily operations for a customer site serving the Mid-Atlantic regions with over 100 delivery stops each day. Manage the inbound port to DC and port to customer direct deliveries. Work with the customer to increase route efficiency and identify backhaul opportunities for inbound products. Responsible for site payroll, HR, safety compliance and DOT regulations.

Site level project management and people management. Statement of work coordination with client personnel. Equipment issuing, returns and tracking to sub teams. Hardware and software installations. •Designed and implemented layout changes to primary and secondary supply locations in hospitals. •Negotiated mutually acceptable compromises between logistics and hospital departments.

Managed the Transportation / Customer Service Team – 2 Administrative Assistants, 2 Customer Service/Dispatchers, 1 Mechanic, 16 Company Drivers and 20 Owner Operators. •Cultivated staff through training, coaching and mentoring to be motivated, challenged, efficient and versatile team players. •Saved $100,000 per year by using backhauls to bring in raw materials.

Managed a fleet of 200 railcars. Negotiated rail rates and railcar leases. Developed distribution plans for new products and plant consolidations. • Saved $500,000 per year by implementing a railcar tracking system which allowed greater optimization of the railcar fleet. •Increased yearly revenue by approximately $24,000 by monitoring railcar demurrage (storage fees). •Saved the company approximately $30,000 in unjustified charges per year by reviewing freight invoices for billing errors.

Approved carriers and negotiated freight rates. Set-up warehouses and new plants. Set-up a tracking system for complaints and shipments.  •Established a core carrier base that allowed for the timely delivery of material to the customers 95% of the time. •Reduced freight invoicing errors by 90% by implementing a system where the truck rate and fuel surcharge could be easily calculated.  •Located sites and provided direction regarding the feasibility and cost of opening or closing warehouses and bulk transfer terminals.

Handled all new products. Served as supervisor when the Distribution Manager was out of the office. Obtained freight rates. Scheduled production runs from off-site facilities. On call to handle emergency orders.   •Established greater trust and flexibility with customers by proactively working with production to resolve logistic and inventory conflicts.  •Successfully eased long-term tension and animosity between the production and distribution departments by establishing a communication link.  Trust between the departments was built and productivity increased.

Entered customer orders and answered their questions and complaints. Managed the inventory for four warehouses. Maintained sales and billing department computer data. •Eliminated the need for frequent emergency shipments and achieved a yearly savings of approximately $30,000 by determining and maintaining the optimum warehouse inventory levels. •Was instrumental in building the customer base by providing superior customer service. Twice named “employee of the month”.

Responsible for all incoming and outgoing mail, record archive management, purchasing office supplies and messenger.