Christopher L Email & Phone Number

Massachusetts, United States

Level 2 support for the Paytronix Gift, Loyalty and Comp programs.

 Provided technical support to over 3500 clients through phone and remote software Provided support for Sonic wall devices, switches, network configurations, printers, cash registers, QSR display boards, fileservers and the NCR Aloha system Was responsible for the processing of credit cards and the systems that secure the data transmissions Managed the evening crew to ensure customers were receiving superior service in a timely manner Documented all services and repairs done through intricate ticketing systems

Olympia, Washington, United States

 Provided Tier 2 support to Madigan Army Medical Center including: deployment, upgrades, network, phone, office equipment, scanners, pharmaceutical equipment, printers, digital senders, fax machines and copiers Proficient using ticketing systems and responding in a timely manner to end user issues Provided on site and remote support for over 5,000 users Managed the day to day IT operations of the South Sound Medical Clinic for Army Medical Center Madigan Advised purchasing team on hardware and software purchases Deployed Windows 7 to Madigan Army Medical Center’s aging infrastructure Configured over 1400 hospital computer systems and dedicated software Upgraded hundreds of tablets, workstations and laptops for current software requirements Completed system diagnostics, system issue and system deployment to several end users Managed Active Directory and Group Policy

Iwakuni, Japan

 Developed a computer repair center that fixed broken computers, cell phones and various electronics in support of 5K Marines, Sailors, and Military Families Identified and purchased $200,000 worth of repair parts and equipment from Japanese distributors Built more than twenty customized high end workstations with professional photo and video editing capabilities Monitored and conducted 1500 computer repair cycles from start to finish, including receiving, diagnostics, repair, and delivery Worked extensively on the Marine Corps Exchange’s Point of Sale system which included multiple locations and 130 POS terminals

San Diego County, California, United States

 Designed and built over 100 high performance computer clusters and high capacity RAID arrays, as well as over 1200 servers and workstations for aerospace, automotive, academic, military, and government clients Designed customized 3D rendering workstations for thirty movie production companies and architectural firms Tested and reviewed hardware technology, including Infiniband, SAS and introductory NAS boxes Advised ten HPC salespeople and thirty vendors on hardware performance Performed six onsite HPC installations, and relocated three corporate data centers with up to 512 1U processing nodes while performing teardown, packing, transportation, setup, and testing procedures Sold an average of $60K worth of HPCs, clusters, servers, workstations, RAID arrays, and desktops weekly to 45 government and academic clients through cold calling and inside sales Tested hardware and software parts submitted by startup development companies to determine if and how these components could be integrated into the company’s products Tested hardware performance in real world locations for Intel, AMD, Areca, Western Digital, Seagate and many other vendors Prepared hundreds of technical system specifications for over fifty Biologists, Chemists, Computer Engineers, Rocket Scientists, NASA and Jet Propulsion Laboratory staff

Mcas Twentynine Palms, Ca

 Ordered $200K of supplies, equipment, and maintenance shop parts for a 900 marine infantry battalion Documented the company's equipment, including top secret communications gear and weapons Managed a multimillion dollar equipment inventory with the Marine Corps supply system Military awards include: Purple Heart, Navy and Marine Corps Commendation Medal with Combat Valor device, Presidential Unit Citation, Good Conduct Medal, Navy Unit Commendation, Iraq Campaign Medal, Global War on Terror Service Medal, Global War on Terror Expeditionary Medal, Combat Action Ribbon, Sea Service Deployment ribbon and two Certificates of Commendation.

Mcas Twentynine Palms, Ca

 Ordered $200K of supplies, equipment, and maintenance shop parts for a 900 marine infantry battalion Documented the company's equipment, including top secret communications gear and weapons Managed a multimillion dollar equipment inventory with the Marine Corps supply system Military awards include: Purple Heart, Navy and Marine Corps Commendation Medal with Combat Valor device, Presidential Unit Citation, Good Conduct Medal, Navy Unit Commendation, Iraq Campaign Medal, Global War on Terror Service Medal, Global War on Terror Expeditionary Medal, Combat Action Ribbon, Sea Service Deployment ribbon and two Certificates of Commendation.

Master Of Business Administration - Mba, Project Management

Master Of Science - Ms, Information System Security, 3.45

Bachelor'S Degree, Computer And Information Systems Security/Information Assurance