Christopher James Email and Phone Number
Christopher James work email
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Christopher James personal email
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As a Salesforce Release Engineer at Make-A-Wish America, I facilitate the promotion and deployment of configuration within the Salesforce application using metadata and data tools. I am responsible for guiding best practices around environment management and security while executing a release strategy aligned with the overall project management strategy. I have over 4 years of experience in this role, and I have led the effort to build and maintain a CI/CD pipeline for the Salesforce development lifecycle. This process has introduced DevOps to the Salesforce development cycle and enabled the efficient and speedy deployment of new features and bug fixes to production. I have also integrated GitHub into the organization development practices and ensured the quality and consistency of the source code.In addition to my release engineering skills, I am also an experienced Salesforce Certified Administrator focused on user experience and system efficiency. I have over 7 years of experience in Salesforce administration, and I have leveraged declarative tools to automate complex business processes and improve data quality. I have also supported the Salesforce ecosystem through team coordination, internal and external partnership, and troubleshooting. I am also highly skilled with Microsoft Excel and hold several certifications in Microsoft Office. Furthermore, I am a skilled sustainability professional with a bachelor's degree in sustainability and a LEED AP O+M credential. I have experience coordinating sustainability initiatives in higher education and the utility sector. Sustainability is important to me and I strive to incorporate it into my work and life.
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Salesforce Release Engineer And Release ManagerMake-A-Wish AmericaPhoenix, Az, Us -
Salesforce Release Engineer/Release ManagerMake-A-Wish America Dec 2021 - PresentPhoenix, Arizona, UsFacilitate the promotion and deployment of configuration within the Salesforce application using metadata and data tools. Responsible for guiding best practices around environment management and security while executing a release strategy aligned with the overall project management strategy.Led the effort to build and maintain a CI/CD pipeline for the Salesforce development lifecycle. Built automations to allow for the efficient deployment of all Salesforce metadata changes for the organization. The implementation of this process introduced DevOps to the Salesforce development cycle. DevOps deployment automation pipelines allowed for the release of new features and bug fixes to Production quicker and more efficiently. Through the implementation of the CI/CD pipeline new features and bug fixes were able to be released to Production each week. Prior to this deployment automation releases to Production occurred on a monthly or bimonthly basis. Responsible for all Salesforce sandbox configuration and maintenance. This includes the planning, communication of timing, and configuration of sandboxes to align with the sprint and development cycles. Completed all post-refresh configuration steps for all sandboxes created or refreshed. -
Salesforce Support Specialist/Release ManagerMake-A-Wish America Jan 2019 - PresentPhoenix, Arizona, UsSupport the Salesforce ecosystem through team coordination to ensure that the business is provided with all necessary tools to fit business needs. Responsible for managing the internal Salesforce Support Helpdesk queue, providing administration of the organization's Salesforce environments, partnering with internal and thrid-party teams for development and testing. Responsible for performing routine maintenance and administrative functions in Salesforce orgs and associated integrations. Routine maintenance includes the configuration of workflows, approval process, fields, permissions, page layouts, record types, flows, dashboards and reports. Troubleshoot production issues through impact analysis and investigation. Support the project life cycle including research, solution design, testing, and deployment of declarative Salesforce enhancements. -
Salesforce AdministratorSchneider Electric Energy & Sustainability Services Apr 2016 - Dec 2018Louisville, Ky, UsWork as part of the Administrative Team to support the Rebates & Incentives Department through the management of the Salesforce organization. Responsible for adding new users, customizing Standard and Custom Objects, developing workflow rules, creating validation rules to improve data quality, and automating processes using the Process Builder. Also responsible for the Data Import process which includes formatting spreadsheets and uploading the records using the Salesforce Data Loader. -
Energy Incentive AnalystSchneider Electric Energy & Sustainability Services Feb 2015 - Apr 2016Louisville, Ky, UsProcessed energy efficient equipment projects through the coordination and submittal of utility energy efficiency incentive applications. Reviewed new construction projects to determine utility energy efficiency incentive eligibility through the review of client new construction lists and construction plan analysis. Coordinated with clients and utility companies nation-wide to ensure successful incentive realization for clients. -
Sustainability CoordinatorRio Salado College Mar 2012 - Jan 2015Tempe, Az, UsConducted Greenhouse Gas (GHG) Inventories for institutional operations through the collection of data from internal departments as well as external vendors and sources. Analyzed data and calculated emissions to determine total impact of college operations on the environment. Lead a team to organize events attended by students, employees, and community members to promote sustainability and the initiatives in place at the college. Coordinated the development of marketing material for event promotion.Conducted research, collected data, and compiled high quality reports for future institutional sustainability initiatives including recycling, electric vehicles, energy efficiency measures, renewable energy systems, and others. Responsible for collecting and documenting all Owner required submittals for a LEED-NC project using the LEED Online tool. Developed a Signage and Education Plan as well as a Green Cleaning Program to satisfy Innovation in Design Credits. Established an internal marketing campaign and communications plan to both promote and educate employees about sustainability initiatives through weekly tips, presentations, and face-to-face interaction. -
General Office AssociateStanley Consultants Dec 2006 - Nov 2011Muscatine, Ia, UsDigital File Archiving Organizing closed projects and preparing them for digital archiving Writing archiving procedures for the digitization of closed project files
Christopher James Skills
Christopher James Education Details
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Arizona State UniversityAnd Technology
Frequently Asked Questions about Christopher James
What company does Christopher James work for?
Christopher James works for Make-A-Wish America
What is Christopher James's role at the current company?
Christopher James's current role is Salesforce Release Engineer and Release Manager.
What is Christopher James's email address?
Christopher James's email address is cl****@****ail.com
What schools did Christopher James attend?
Christopher James attended Arizona State University.
What are some of Christopher James's interests?
Christopher James has interest in Sustainability, Energy Efficiency, Green Building, Recycling, Resource Conservation, Renewable/alternative Energy, Life Cycle Analysis, Environmental Issues.
What skills is Christopher James known for?
Christopher James has skills like Sustainability, Greenhouse Gas Inventory, Recycling, Green Building, Leed, Energy Efficiency, Climate Change, Environmental Issues, Environmental Awareness, Energy, Leadership, Research.
Who are Christopher James's colleagues?
Christopher James's colleagues are Jason Kiningham, Ilia Ortiz Torres, Madhu Saha, Joanne Smith, Kenneth Yanga, Edward Brown, Zoi - Silva Koubena.
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