Chris Lafferty Email and Phone Number
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Experienced product and business leader specializing in creating user-centric, innovative solutions across legal tech, SaaS, AI, and content sectors. Proven track record in leading cross-functional teams to deliver high-growth, scalable products, with deep expertise in AI integration, search capabilities, and product onboarding. Adept at collaborating across engineering, UX, and content teams to drive best-in-class customer experiences and revenue growth.Expertise and competencies include:- User-Centric Design & Onboarding Optimization: Proven ability to create intuitive, consistent user experiences across platforms, driving engagement and simplifying onboarding processes.- Agile Product Development: Expertise in Agile, Scrum, and Lean methodologies to accelerate product development and continuously iterate based on customer feedback.- AI and Machine Learning Integration: Expertise in building AI-powered products and optimizing search capabilities to deliver cutting-edge, user-centric solutions.- Cross-Functional Leadership: Skilled in collaborating with engineering, UX, content, and business teams to align product strategy with company-wide objectives.- ROI-Driven Strategy: Strong business acumen with a focus on delivering measurable results and driving revenue growth through data-backed, ROI-based decision-making. - Go-to-Market Strategy & Execution: Proven track record in developing and implementing GTM strategies that drive product adoption, align with business objectives, and generate revenue growth through cross-functional collaboration with sales, marketing, and product teams.- Team Building & - Growth Leadership: Experienced in building and scaling product, UX, and AI teams, fostering collaboration, and driving high performance in fast-paced, growth-focused environments.Currently, as General Manager & Executive Vice President at EverService (Nexa and Alert Communications), I oversee the legal business unit, spearheading strategies for growth and innovation in legal services. Prior to this, I led business, content and product teams at Casetext, FiscalNote, and Thomson Reuters (Practical Law), among others, consistently driving revenue growth and operational excellence.Let's connect and explore opportunities to collaborate and drive meaningful impact in the ever-evolving landscape of law and technology.
Calltrackingmetrics
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- 91
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Vp, Product And TechnologyCalltrackingmetricsWashington, Dc, Us
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Executive Vice President & General ManagerAlert Communications - Legal Call, Intake And Retainer Services For Law Firms Sep 2023 - Dec 2024Camarillo, Ca, Us• Managing a globally dispersed team with professionals in sales, product, operations, customer service, and corporate functions to successfully pivot a declining tech-enabled services business back to growth. • Led strategic initiatives to drive revenue growth and operational efficiency, resulting in increased profitability and client satisfaction. -
General Manager & Head Of Product, Caret Legal (Formerly Zola Suite)Caret Nov 2022 - Sep 2023San Diego, California, Us• Led product management for CARET Legal with full P&L accoutability, transitioning clients to SaaS solutions and shaping product vision.• Managed overall product roadmap, identified growth avenues, and drove Go-To-Market strategies.• Spearheaded initiatives to meet legal customer needs and influenced cross-functional teams. -
Senior Vice President Of Product, Data & ContentCasetext 2021 - 2022San Francisco, California, Us• Led content and data strategy for Casetext, prioritizing customer needs and market dynamics.• Managed content operations, built disciplined teams, and forged strategic partnerships for sustainable growth.• Oversaw secondary content development and editorial management to ensure quality and timeliness. -
Chief Product Officer & Svp, Research & DevelopmentFiscalnote Jan 2020 - Aug 2021Washington, District Of Columbia, Us• Managed a global team of 130+ individuals and a $25M annual budget across product, professional services, design, engineering, AI/data science, and data operations.• Led the development of innovative SaaS products, including data ingestion capabilities, workflow tools, AI/ML components, and analytical solutions.• Achieved a nearly $100M ARR business by driving product innovation, enhancing user experience, and optimizing operational efficiency. -
Vp, ProductFiscalnote Mar 2019 - Jan 2020Washington, District Of Columbia, Us• Grew product team to 25 individuals across product and project management, commercial product strategy, design and UX. • Overall responsibility for managing software product development and strategy, including ensuring investments support company revenue targets; generated consolidated product vision across a complex and overlapping product portfolio.
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Principal ConsultantCjl Solutions Llc 2018 - 2019Provide strategic consulting services to legaltech companies on scalability of products, market scope and size, staffing and product build models and other general business and product advice.
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Senior Director & Head (General Manager) Of Practical Law UsThomson Reuters Oct 2015 - Dec 2018Toronto, On, Ca• Shared P&L responsibility for full business line. Overall responsibility to define and drive product strategy and product roadmap (including full lifecycle product management and commercial policy) for market leading US legal know-how content provider with over $125 million in annual revenue. Revenue growth over 100% since assuming position. • Manage a team of over 20 professionals including product managers, product developers, analysts and strategy professionals. • Work closely with, influence and build relationships in a highly matrixed organization, including with C-level leaders in sales, marketing, finance, HR, editorial and technology. -
Director Of Product Management And Development, Practical Law UsThomson Reuters Feb 2013 - Oct 2015Toronto, On, Ca- Senior/group product manager and business sponsor of new products with responsibility to plan and implement overall new product strategy and development, including planning the overall scope of the service/product, hiring the editorial team and coordinating the launch of new services/products. - Manage cross-discipline workstreams and projects with oversight responsibility for product development and key aspects of go-to-market strategy. - Work with finance, sales and marketing partners to establish targeted messaging, pricing, sales/revenue targets and go-to-market strategy for Practical Law and related products.- Develop and present business cases for senior executive approval. - Member of Practical Law Leadership Team responsible for the oversight of 200+ product management and editorial group at Practical Law.
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Head Of Legal Education And Training Programs, Practical Law (Acquired By Thomson Reuters In 2013)Thomson Reuters May 2012 - Feb 2013Toronto, On, Ca- Manage Practical Law’s law school vertical, including all marketing, business development and customer outreach initiatives. - Investigate market opportunity and develop a business plan for revenue generating legal training business.- Coordinate substantive internal editorial training program and various other sales trainings. - Liaise with in-house legal departments, law firm and law school customers on Practical Law products and services including how to best use Practical Law resources for attorney training and professional development.
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Product Manager & Head Of What'S Market, Practical Law Us (Acquired By Thomson Reuters In 2013)Thomson Reuters Mar 2008 - Apr 2012Toronto, On, Ca- Founding employee; joined start-up company as one of the first 15 employees. - Product manager/owner for flagship product in Practical Law product offering. - Built and managed a team of ten attorney editors and three paralegals with responsibility to summarize publicly filed deal documents, including public merger agreements, private acquisition agreements and credit agreements. - Responsible for overall product roadmap/pipeline and all content decisions within What's Market, including content to be included in our online services and our print magazine. - Frequent customer and prospect conversations to discuss product offerings for purposes of driving new sales and driving product enhancements. - Project management responsibility for building out new databases, platforms and infrastructure improvements.
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Associate AttorneyAllen & Overy 2006 - 2008London, Gb -
Co-Founder & Chief Operating OfficerOnsite It Consulting 1999 - 2003Co-founded a computer hardware and IT support company while in college. This company is still in operation today.
Chris Lafferty Skills
Chris Lafferty Education Details
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American University Washington College Of LawLaw -
Alfred Lerner College Of Business & Economics At University Of DelawareBusiness Administration - Finance
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Alfred Lerner College Of Business & Economics At University Of DelawareEconomics
Frequently Asked Questions about Chris Lafferty
What company does Chris Lafferty work for?
Chris Lafferty works for Calltrackingmetrics
What is Chris Lafferty's role at the current company?
Chris Lafferty's current role is VP, Product and Technology.
What is Chris Lafferty's email address?
Chris Lafferty's email address is ch****@****ers.com
What schools did Chris Lafferty attend?
Chris Lafferty attended American University Washington College Of Law, Alfred Lerner College Of Business & Economics At University Of Delaware, Alfred Lerner College Of Business & Economics At University Of Delaware.
What skills is Chris Lafferty known for?
Chris Lafferty has skills like Mergers And Acquisitions, Legal Writing, Corporate Law, Legal Research, Training, Strategic Planning, Mergers, Leadership, Product Management, Management, Program Development, Program Management.
Who are Chris Lafferty's colleagues?
Chris Lafferty's colleagues are Renz Peneyra, Rick Ruth, Val Aleksenko, Rachael Wall, Troy Hoskins, Tierre Tates, B.a., Nicole Morrison, Capm, Cspo.
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