Christopher Laird

Christopher Laird Email and Phone Number

Vice President Electric Operations at Consumers Energy @ Consumers Energy
Christopher Laird's Location
Grand Rapids, Michigan, United States, United States
Christopher Laird's Contact Details

Christopher Laird personal email

n/a
About Christopher Laird

Experienced Leader of Operations and Customer Service with a demonstrated history of working in the utilities industry. Skilled in Customer Service, Electric, Gas, Construction, Management, and Team Leadership. Influential operational professional with an Executive Master of Business Administration (E.M.B.A.) from Grand Valley State University Seidman College of Business Graduate Programs.

Christopher Laird's Current Company Details
Consumers Energy

Consumers Energy

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Vice President Electric Operations at Consumers Energy
Christopher Laird Work Experience Details
  • Consumers Energy
    Vice President Electric Operations
    Consumers Energy Sep 2022 - Present
    Jackson, Michigan, Us
    VP responsible for safe delivery of affordable energy across Consumers Energy.
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  • Consumers Energy
    Executive Director Electric Operations
    Consumers Energy May 2018 - Sep 2022
    Jackson, Michigan, Us
    Executive Director of Low Voltage Distribution leading a highly skilled workforce of 400+ employees responsible for construction and maintenance of electric distribution facilities across Michigan.
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  • Consumers Energy
    Director, Operations Performance
    Consumers Energy Jun 2017 - May 2018
    Jackson, Michigan, Us
    Responsible for the implementation, coaching and standardization of CE Way (LEAN) methodology and application to improve work management systems and processes company wide. My team partners with Electric & Gas Operations, Engineering, Scheduling, Planning and Dispatch, enabling them to continuously improve service to our customers.
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  • Consumers Energy
    Director Distribution & Customer Operations (Dco) Work Management
    Consumers Energy May 2016 - Jun 2017
    Jackson, Michigan, Us
    Direct a highly skilled organizational team responsible for stabilizing and executing a new standard work management process across the Distribution Customer Operations organization (OM&C - Union, Exempt, Non-Exempt) that will allow employees to continuously improve how we serve our customers leading to first quartile customer service via efficiencies that control costs, eliminate waste and create an improved standard of quality in work management processes.
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  • Consumers Energy
    Director Business Customer Experience
    Consumers Energy Sep 2014 - May 2016
    Jackson, Michigan, Us
    Director of Strategic, Corporate and Business Account Manager Teams that focus on our interface with Business customers across the entire Consumers Energy service territory. Our main purpose is to improve the customer experience to maintain being the "Trusted Energy Partner".
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  • Consumers Energy
    Customer Energy Manager
    Consumers Energy Jul 2012 - Sep 2014
    Jackson, Michigan, Us
    Managed a statewide team of 120 employees (14 Exempt and 106 Non-Exempt) responsible for New Business Residential and Commercial Construction Design for Electric and Natural Gas Facilities. Our team was also responsbile for compliance design work as required the MPSC and responded to customer/crew generated emergency work.
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  • Consumers Energy
    Regional Operations Center Manager
    Consumers Energy Jan 2012 - Jul 2012
    Jackson, Michigan, Us
    Managed a regional based team of 88 employees (Exempt and Non-Exempt) across West and Northern Michigan responsible for New Business Electric and Gas Design, Construction Scheduling and Electric Dispatch.
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  • Consumers Energy
    Principle Electric Dispatch Team Lead
    Consumers Energy Sep 2010 - Jan 2012
    Jackson, Michigan, Us
    Oversight of Electric Dispatch team responsible for dispatching union employees made up of construction, maintenance and emergency crews/service workers. Territory included West, Southwest Michigan and the Lakeshore area. Responsible for storm restoration efforts.
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Christopher Laird Skills

Energy Process Improvement Project Management Management Electric Power Team Leadership Natural Gas Strategy Gas Construction Power Generation

Christopher Laird Education Details

  • Grand Valley State University Seidman College Of Business Graduate Programs
    Grand Valley State University Seidman College Of Business Graduate Programs
    Executive Masters Business Administration
  • Ferris State Univeristy
    Ferris State Univeristy
    Business Administration And Management

Frequently Asked Questions about Christopher Laird

What company does Christopher Laird work for?

Christopher Laird works for Consumers Energy

What is Christopher Laird's role at the current company?

Christopher Laird's current role is Vice President Electric Operations at Consumers Energy.

What is Christopher Laird's email address?

Christopher Laird's email address is ch****@****rgy.com

What schools did Christopher Laird attend?

Christopher Laird attended Grand Valley State University Seidman College Of Business Graduate Programs, Ferris State Univeristy.

What skills is Christopher Laird known for?

Christopher Laird has skills like Energy, Process Improvement, Project Management, Management, Electric Power, Team Leadership, Natural Gas, Strategy, Gas, Construction, Power Generation.

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