As Chief Product Officer (CPO) and Chief Customer Officer (CCO) at SCX, I play a dual role that combines driving product innovation and ensuring exceptional customer success. In my role as CPO, I lead the product organization, focusing on developing and refining the SCX platform to meet market demands while delivering a high return on investment. I work closely with cross-functional teams, including R&D, engineering, and sales, to align our product roadmap with both customer needs and emerging market trends. My responsibilities include overseeing product development, managing feature prioritization, and ensuring that our product remains competitive, scalable, and user-friendly.As CCO, I spearhead customer engagement, ensuring that our clients derive maximum value from our solutions. This role encompasses leading customer support, implementation, and customer success teams to enhance the post-sales experience. My goal is to drive proactive customer engagement, streamline onboarding processes, and ensure seamless integration, all while fostering long-term partnerships with clients. By focusing on customer enablement and lifecycle management, I ensure our customers not only adopt SCX but continue to thrive with it as their businesses scale.In both roles, my aim is to bridge the gap between product innovation and customer satisfaction, ensuring that our solutions not only solve today’s problems but also empower businesses to grow efficiently and sustainably.

Responsible for managing the sales team, marketing team, manufacturing team, and overlooking inbound accounting/book keeping.Lead the sales department, growing sales over 10,000% over a year, going from $50,000 in revenue to over $3.5 million over the course of 18 months.

In charge of Scheduling, Planning, and organizing all events, tours, and trips for the club.

Event Promoter assisting in all advertising and marketing responsibilities needed to make events successful.

Rotated working in the shipping, receiving, dispatch, warehouse management, and IT departments learning all the facets involved in providing local and regional ground transportation services, air freight and container storage to its clients in the NY-NJ metro area.