• Managed all coffee operations at Old Caf in Ajman & Ras Al Khaimah, ensuring quality control and equipment maintenance.• Developed and implemented beverage recipes for the Speciality Coffee Industry, enhancing customer experience.• Oversaw calibration of coffee-based beverages, resulting in consistent quality and customer satisfaction.

• Managed coffee shop staff schedules to ensure smooth operations.• Oversaw equipment maintenance and usage for quality coffee production.• Ordered stocks from suppliers to meet café's needs.• Provided training to baristas for high-quality coffee beverages.

• Managed daily operations for Restaurant & Events, including cash handling, inventory management, staff scheduling, and stock ordering.• Ensured the restaurant's maintenance before, during, and after operational hours at The Hype Restaurant in Dubai.

• Took food orders, made hot & cold beverages, and maintained restaurant cleanliness at The Hype Restaurant in Dubai.• Resolved customer complaints and answered inquiries, showcasing excellent customer service skills.• Utilized Point of Sales (POS) knowledge to efficiently process transactions and enhance customer experience.