Business Analyst
CurrentSupporting NIH Information Technology Acquisition & Assessment Center (NITAAC) contract under National Institute of Health (NIH).Technologies used: Salesforce, Drupal, and FigmaResearching Learning Management System (LMS) and gathering requirements.Passed the CMMI Practitioner Exam and actively working on internal audits.Responsibilities:- Requirements Gathering and AnalysisElicit, document, and validate business requirements from stakeholders.Analyze and prioritize requirements to ensure they align with business goals.- Process Mapping and ModelingDocument and visualize current and future state business processes.Identify opportunities for process improvement and efficiency.- Data AnalysisAnalyze data sets to extract meaningful insights for decision-making.Develop and maintain data models, if necessary.- Solution DesignCollaborate with development teams to design solutions that meet business requirements. Create functional specifications and user stories.- Stakeholder CommunicationFacilitate communication between business stakeholders and technical teams.Present findings, recommendations, and progress updates.- Testing and Quality AssuranceDevelop and execute test plans to ensure solutions meet defined requirements.Participate in User Acceptance Testing (UAT) and validation.- DocumentationCreate and maintain comprehensive project documentation, including requirements, process flows, and reports.- Change ManagementAssist in the implementation and adoption of new processes or systems.Identify potential risks and develop mitigation strategies.- Training and SupportProvide training and support to end-users on new systems or processes.- SharePoint 365 Development and Administration - Developed a SharePoint Online Site Collection from scratch, visible for the entire company, with cost savings replacing the previous option.