- Maintain operations at 4 separate facilities - Manage workflow for staff of 20+ production staff and 1 supervisor - Make sure high warehouse standards are maintained (cleanliness, OH&S) - Schedule equipment and facility maintenance - Ensure scheduling of staff and delivery appointments aligns with constantly evolving daily tasks - Develop new processes to ensure order accuracy is maintained - Develop SOP’s for all aspects of the warehouse operations - Designed, implemented and maintained new processes to ensure efficiencies - Worked extensively in warehouse management system and Microsoft Office to develop reporting and efficiency metrics- Manage Warehouse accounts and negotiate contracts to ensure profitability and efficiency

- Ensure excellent customer experience - Identify and acquire new customers through market research and cold calling - Manage key accounts - Participate in budgeting process - Assist in operations to ensure consistent customer onboarding - Assist in administrative functions - Analyze financial statements to identify customer profitability metrics - Managed the project and lead implementation of new technology (Fleet tracking and ELD’s) - Assisted in seamless implementation of billing/dispatch software

- Manage 100,000 square foot Facility servicing 25+ customers- Manage workflow and staff of 7+ to ensure customer orders are fulfilled- Ensure order accuracy is maintained- Make sure warehouse cleanliness is maintained- Schedule equipment maintenance- Schedule appointments for inbound deliveries- Designed, Implemented and Maintained new processes to ensure efficiencies- Worked extensively in Warehouse Management System

- Identify key opportunities to advance business objectives- Analyze key accounts- Maintain customer relationships- Ensure customer set service expectations are being maintained - Analyze opportunities in both transportation and warehousing

•Maintained a high standard of quality control while manufacturing•Experienced in understanding and explaining complex systems•Detailed understanding of constraint management•Shipped and received product in an efficient and precise manner

•Enhanced mentoring and leadership skills•Further developed an intimate knowledge of Excel•Developed skills and knowledge necessary for project management

•Led a diverse team•Developed mentoring and leadership skills•Assigned tasks and directed projects within a department

•Perfected customer service skills while engaging customers to meet their needs•Completed assigned tasks with diligence and enthusiasm•Sound understanding of business enterprise software and cash management