Christopher Lara Email & Phone Number

United States

• Provided technical support at various customer locations nationwide, including ink lab/press-side support, inventory management, and color-matching.
• Performed audits and trials for new ink products.
• Supported and trained ink lab staff.

Chicago, Illinois, United States

• Served as company liaison to the manufacturing customer by providing high quality inks and specialty products.
• Performed quality control tests of inks that were distributed to the customer.
• Created and tested formulas for new inks that were entered into the company database for future work orders.
• Collected and compiled data for monthly reports and audits.
• Established and wrote out a user’s manual for the ink lab and all its functions.

Chicago, Illinois, United States

• Provided gameday support to Major League Soccer referees and VAR (video assistant referee) officials.
• Monitored and maintained VAR equipment, ensuring that the monitor had a video feed at all times.

Chicago, Illinois

• As a member of the Salesforce.com team, managed a major project to bring data integrity to company standards, including the cleanup of thousands of customer accounts.
• Utilized and managed a data governance dashboard to extract, curate, link and manipulate large amounts of data to clean customer accounts and to serve the needs of sales reps.
• Developed and documented processes/business rules for Sales Operations that improved new account set up and maintenance.
• Collaborated with other departments, particularly Finance and Sales teams, that led to the alignment of our data across multiple instances and databases.
• Provided Salesforce.com technical support by way of user tickets created by sales reps and customers.
• Tested and validated new Salesforce.com features implemented by Salesforce architects.

Chicago, Illinois

• Oversaw the processing of all graduate school application materials and always adhered to the standard university processing time of 2 to 3 business days.
• Collaborated with the individual graduate program directors, coordinators, and enrollment advisors that improved the workflow between various university departments.
• Successfully handled the duties of two positions after the department’s other application clerk position became vacant.
• Established and wrote out a guide of the department’s best practices and procedures that were used by new hires.

Chicago, Illinois

• Scheduled appointments for uninsured women in need of free clinical breast exams and mammograms as part of the Stand Against Cancer initiative.
• Responsible for the preparation and distribution of promotional materials that advocated breast cancer awareness globally.

Quinlan Business Edge Management Certificate, Business Administration And Management, General

International Film And Media Studies, Film/Cinema/Video Studies