Christopher Lau Email & Phone Number

Leads a team for the management of allocated sales cluster to establish and sustain good working relations for the long term growth of business. Works closely with the team to develop strategies towards achieving sales target and business KPIs. Ensures all sales and operational processes are compliant with regulatory requirements.

• Stationed in Prudential Head Office to manage and oversee the business activities of 40 agency leaders in my cluster.• Drive sales numbers by implementing strategies, challenges and incentives for agency leaders.• Expand agency business by managing and driving recruitment numbers for agency leaders.• Formulate sales strategies and activities for the entire agency business which is the main revenue generator of Prudential.• Tasked by Chief Agency Officer to drive special projects for various segments in Prudential. • Spearhead monthly conference with leaders to formulate effective sales strategies in order to generate growth in the agency business. Achievements• Achieved 105% for company New Business Profit for my cluster of Agency Leaders in year 2012 of 25.23 million.

• Stationed in OCBC Centre East to lead a team of insurance specialists to provide solutions for OCBC customers.• Drive sales numbers for OCBC Bank in terms of sales of insurance products from OCBC’s insurance arm, Great Eastern (GE) and Overseas Assurance Corporation (OAC).• Worked hand in hand with team managers, Head of FPS and Bancassurance Dept to develop and manage sales numbers through various forms of activities like tele-consulting, road shows and assigned duties at hospital kiosks.• Mentored and coached insurance specialists on appointments.• Trained and held lessons for insurance specialists with regards to sales presentations, concepts and other soft skills approaches with customers.• Multi-tasked to handle sales production of team and handle other ongoing projects by liaising with Great Eastern and Overseas Assurance Company. • Designed and formulate pamphlets to be inserted into OCBC customers’ mails to develop customer awareness for children’s education and hospitalization planning. Achievements• Appointed as Deputy Head for the department.• Awarded Top Team Manager for 6 months from Apr 2010 to Jun 2011.• Appointed as Campaign Manager for the main campaign ‘CDA leads’ and responsible for driving sales numbers through this core campaign.

• Stationed in Standard Chartered Bank to provide comprehensive financial planning advice and services for Standard Chartered customers.• Managed and foster good relationships with the Standard Chartered Bank’s Branch Managers and sales and operation staff to ensure a healthy flow of referrals.• Developed new sales concept, and sales development initiatives (e.g. sales materials, product based promotions, product bundling) with the branch manager to market different products in the branches.• Drive sales numbers for Prudential and SCB branch.Achievements• Achieved a sales production of over $1.1 million in annual premium equivalent (APE) from Feb 2005 to Feb 2006.• Qualified for company’s annual incentive trip in my first year of employment. (Year 2005)• Awarded “Top First Time Qualifier” for Year 2005.• Qualified for company’s incentive trips. (Year 2006,2007,2008)• Promoted to Senior Financial Consultant in Sep 2006. • Promoted to Financial Planning Manager in Oct 2007.• Posted to manage Marine Parade Hub in Aug 2008(to assist RMs in high net worth customers).• Posted to Serangoon Gardens Hub in Jul 2009 to manage both Serangoon Gardens Hub and Hougang Hub.

Bachelor Of Commerce (B.Com.), Accounting

A Levels, Commerce

Activities and Societies: Basketball