Christopher Laux Email & Phone Number

• Proactively lead the store to ensure achievement of business goals in revenue, expense, profitability, customer satisfaction, inventory shrinkage, and associate morale. • Actively manage a positive customer experience in your store.• Select, develop and manage performance of individuals and teams, measured by appropriate performance reports/scorecard, retention, internal promotions, training completion and survey results.• Teach, model and lead ways to satisfy customers, find ways to say yes. • Personally support, coach and develop team members, creating an environment where associates can be successful. • Ensure consistency of merchandising execution and operational processes within the store.• Lead and monitor profit drivers, solution selling, accessory attachments, inactive inventory, price change execution and point of sale reductions.