Christopher Lavoie Email & Phone Number

Missoula, Montana, United States

Missoula, Montana, United States

Sourced new sales opportunities through inbound lead and outbound calls to potential customers, consistently exceeding sales goals and KPI’s. Helped expand ClassPass’s geographic footprint through researching, prospecting, and selling new studio and gym partners in target areas.• Continually researched industry trends and facilitated professional development opportunities to strengthen product and service knowledge.• Augmented sales through prospecting, contract negotiations, and closings.• Demonstrated products to showcase product advantages and encourage customer buy in.• Grew customer base by performing market research to formulate new brand strategies.• Communicated wins and roadblocks with managers to improve both team and individual performance strategies.

Missoula, Montana, United States

Hired and trained sales team to exceed daily and monthly sales budget goals. Hosted daily meetings to drive team and individual financial goal achievement, as well as align team goals with company goals. Developed and coached new Partner Development team members. Leveraged knowledge on trends to recommended company product enhancements. Developed and implemented sales and outreach strategies.• Delivered feedback on two live sales calls / week.• Conducted weekly interviews for new sales representatives.• Developed and implemented new sales strategies to update sales process.• Partnered with marketing team to align sales strategy with brand messaging across all communication channels.• Planned and developed strategies to increase sales and territory.• Analyzed and assessed market shifts to maximize opportunities and establish new market leads.• Tracked weekly sales to develop senior leadership reports for business development planning.

Portland, Oregon, United States

Promoted from Assistant Sales Manager to Manager within six months of hire. Formalized sales process to enhance operations and promote new customer acquisition. Hired and trained sales team as well as developed and coached new team members.• Consistently exceeded monthly club budget, with 55-65% closing rate.• Met or exceeded monthly budget 9 / 12 months.• Hired and trained 5-7 sales representatives, forming into cohesive sales team.• Directed weekend General Manager program.• Achieved family add-on company goal of 35% - 40% across multiple months consecutively. • Oversaw onsite visits with new Corporate Wellness partners.

Happy Valley, Oregon, United States

Sold and promoted memberships through communicating with members to encourage gym joining, personal training, and Snap product purchases. Oversaw personal training and sales, improving closing through developing and implementing sales techniques.• Maintained 55% trial-to-member conversion rate and 60% - 65% close rate.• Trained personal trainers on selling programs• Achieved top personal training sales for multiple months consecutively.• Spearheaded developing new marketing with owner to increase trial passes.• Consistently achieved club goal of 75% with new member introductory training session.• Exceeded monthly budget goals 6 / 9 months.• Oversaw pre-opening sales to exceed member count.