Christopher Layton Email & Phone Number

Dillsburg, Pa, Us

Dillsburg, Pa, Us

Lancaster, Pennsylvania, United States

Leads entire team and operations of the Lancaster, PA warehouse.Ensures that all orders are routed, pulled, packed, and delivered correctly and efficiently.Ensures that vehicle fleet is up to date on maintenance and DOT standards.Ensures profitable operations and minimal excess waste.Provides Human Resources support for the entire team.Provides IT support for entire company.Provides customer service support.Solves all problems and issues that arise during the day.

Mechanicsburg, Pennsylvania, United States

Ensure the onboarding process meets all requirements and adheres to all employment laws. Provide prompt customer services to internal contacts, as well as candidates, to ensure an outstanding onboarding experience. This includes, but is not limited to, answering telephone calls and emails from candidates, teammates, and managers regarding new hire processes, paperwork requirements, and background checks; answering questions related to onboarding policies and establishes and maintains positive working relationships with management and internal and external customers.Identify potential onboarding issues or concerns; researches, provides clarification, and facilitates problem resolution.Notifies management and/or departments regarding onboarding process issues; collaborates and advises as appropriate and escalates non-compliance issues and concerns.Serve as liaison between Select and third-party vendors regarding background clearance processes, drug testing, and E-Verify; coordinates requests, answers questions, monitors and receives results

Mechanicsburg, Pennsylvania, United States

Team Leader at Target currently responsible for the Starbucks team and business operations. Providing green results and scores/metrics to not only Target, but also to Starbucks while providing exceptional customer service. Additional role of Remodel Team Leader acquired to strengthen my portfolio and take on additional responsibilities. Keeping the remodel on schedule and ensuring the team and contractors have what they need to be successful and are following the schedule. Ensuring that all contractors are following guidelines.

Duncannon, Pennsylvania

Complete mileage audits with attention to detail to ensure proper billing to school districts for van and bus routes.Process spreadsheets for accuracy of accounting audits and to ensure proper billing.Inquire about and assess unusual mileage differences and issue corrective measures to ensure vehicles are used only for approved uses.Professionally and safely operate a school bus and/or charter/shuttle bus to get students to school and customers to their destination for charters.Cover school bus runs at all contracted school districts when needed.Perform basic maintenance on diesel engines and buses to ensure a legal and safe vehicle to transport students to and from school and for activity trips.

Harrisburg, Pennsylvania

Ensure a safe work environment in compliance with all safety policies and procedures using the appropriate tools and equipment for the task.Deliver aggregates and blacktop materials to customers, pavers, shoulder machines and stone boxes and construction sites.Responsible for unsynchronized transmission.Communicate with dispatchers using 2-way radios and verbal communication withcustomers and internal personnel.Complete log books, vehicle inspection and site condition reports.Responsible for cleaning bed of trucks from debris and keep rest of truck clean.

Missoula, Montana

Delivered freight across the United States of America.Performed basic diesel engine work.Ensured timely pickup and delivery of all loads assigned to self.Properly maintained vehicle and inspected on a daily basis and reported any issues to the proper department.Followed all DOT regulations and guidelines.Followed all road signs in regards to speed, weight/height restrictions, etc.

Harrisburg, Pennsylvania, United States

Processed and safeguarded the Department of Education’s financial funds by adjusting/resolving payments and refunding money in a timely, effective and accurate manner.Collected, interpreted, analyzed, summarized and resolved payment and borrower account information to assist management in decision making.Researched, analyzed and performed high-level payment adjustments and refunds.Liaison to internal and external customers for researching, communicating and resolving payment adjustments, escalated issues, and refunds.Accessed Department of Education’s web applications to verify payments received; validated payments to lender transmittal and released payments on the servicing system.Compared batch totals with posting totals prior to deposit, analyzed discrepancies.Processed payment counts for the Public Service Loan Forgiveness Program (PSLF).Created analytic reports for Federal Student Aid of statistics of the Treasury Management department and specifically of the PSLF program.Trained new hires to the department on the PSLF program and ensured quality assurance as they work towards the end of new hire training and production.

Camp Hill, Pa

This position contributed to Starbucks success by providing legendary customer service to all customers. Created the Starbucks Experience for the customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Modeled and acted in accordance with Starbucks guiding principles.Responsibilities and essential job functions included but were not limited to the following:Acted with integrity, honesty and knowledge that promoted the culture, values and mission of Starbucks.Maintained a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example to the shift team.Anticipated customer and store needs by constantly evaluating environment and customers for cues. Communicated information to the manager so that the team can respond as necessary to create the Third Place environment during each shift.Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.Contributed to the positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

Harrisburg, Pennsylvania Area

Provided customer service to customers regarding billing concerns, upsold customers on additional products and services to better meet their needs.Followed all policies and procedures and ensured goals set by company were met.Deescalated calls from going to a supervisor.Offered additional products and services to customers to better meet their needs.Fixed billing errors and mistakes appropriately for customers.Assisted with the Call Center Support Chat to answer questions of other on phones.Took escalated calls as part of the escalated support team.

Carlisle, Pa

Led a fast, fun and friendly checkout team. Acted quickly to resolve guest concerns. Managed team schedules and checkout traffic. Maintained a clean, great-looking store. Cross-trained and worked in other areas of the store as needed.Quickly and accurately scanned and bagged all items and collected payment.Coached and developed team members while delivering great guest service.Oversaw all operations of the front of the store including Cashiers, Guest Services, Photo, Starbucks, and Target Café.Ensured that all team members were accomplishing their delegated duties in a timely and organized manner while following all policies and procedures.Performed basic accounting bookwork and cash handling of monies estimated between $21,000 - $50,000.Delivered coaching/corrective actions and recognition when necessary.

Mechanicsburg, Pa

Provided incredible, knowledge based customer service in the deli department.Proactively approached customers, sliced, weighed, and packaged a variety of items as requested, and answered any questions about products or service offered.Sliced a variety of meats and cheeses throughout the day to maintain product levels on wafer trays and ensured the most efficient customer service at the counter..Reported to department manager for reviews and with any issues with equipment.Worked with team members to maintain the overall appearance of the department, ensured cases are well-merchandised, properly signed, and stocked with supplies to complete tasks efficiently.Properly handled products, used equipment, kept accurate logs and followed sanitation practices in accordance with food and human safety guidelines.Worked with supervisors to set and achieve goals for professional development.

Dillsburg, Pa

Provided assistance and support to the Store Manager in the following areas as requested: *Inventoried, ordered, and tracked merchandise sales. *Verified, reported, and deposited all moneys due company for goods sold. *Assured all company equipment and facilities were in good working order. *Identified and resolved inventory control problems.Displayed and rotated merchandise as recommended by the marketing staff.Trained employees in food preparation, sanitation rules and regulations. Made sure rules are followed by self and others.Shared responsibility for shift coverage for call-offs when no other help could be found.Maintained store and premises in a clean, healthful, attractive condition, and according to all company policies and applicable codes.Assured that all company rules and procedures were followed by all employees.Recommended team members for disciplinary action, job training, or promotion in managers absence.Provided job training for all team members.Oversaw productivity of all employeesReported and resolved all maintenance issues that occured during the shift.Communicated in a timely and effective way, all problems and issues to Store Manager.Provided professional, courteous, and timely service to all customers and assured that all team members followed same.Demonstrated high standards and work ethics to others through words and actions.Identified opportunities to improve service and productivity, reduce costs, and increase sales and made recommendations to the appropriate personnel.Completed daily store errands including but not limited to, banking and competitive gas pricing.Made gas price changesActed as Person In Charge (PIC) in Manager’s absence.

Bsba, Business Administration And Management, General

Associate’S Degree, Business Administration And Management, General