Office Agent
▪ Keep required training up to date within allowed timelines▪ Adhere to all FAA, Airport, US Airways and Air General safety and security procedures, and immediately report any discrepancies to a supervisor or manager.▪ Review and understand all shipping documentation▪ Prepare documentation for tracing action, perform follow-up, and keep customer informed of progress.▪ Provide customers with information concerning the status of their shipments.▪ Take special measures to ensure proper handling of valuables, perishables, live animal shipments, and special loads.▪ Be fully aware of Customs rules and regulations.▪ Present cargo documents to U.S. Customs, Immigration, USDA and any other relevant agencies to achieve the necessary releases and clearances. Obtain Customs Log Number and appropriate flight clearances.▪ Reconcile Master and House air waybills, as applicable.▪ Enter required data into customer computer.▪ Verify booking details and make corrections where applicable▪ Any other duties assigned by supervisors or managers.