Christopher Lee Email & Phone Number

Columbus, OH, US

• Work closely with small to medium size businesses in the Central Ohio area to meet any technology needs that they may require in order to succeed.
• Design, test, and implement cloud, server and network solutions based on business needs.
• Manage client projects for proper and timely delivery

Columbus, OH, US

Columbus, OH, US

• Monitoring the health of all Abercrombie & Fitch store and office networks as well as troubleshooting network related issues when they arise. Often have to work with third party companies and vendors to resolve store.
• Monitor and manipulate the Information Technology department’s batch job scheduler process. Contact proper support groups when problems arise within the batch.
• Help manage and maintain Abercrombie & Fitch data center. Monitoring datacenter environment as well as installing/moving cabling, servers, and other appliances.
• Training new Command Center associates, documenting procedures, creating new best practices where applicable.

Columbus, OH, US

• Monitoring the health of all Abercrombie & Fitch store and office networks as well as troubleshooting network related issues when they arise. Often have to work with third party companies and vendors to resolve store.
• Monitor and manipulate the Information Technology department’s batch job scheduler process. Contact proper support groups when problems arise within the batch.
• Help manage and maintain Abercrombie & Fitch data center. Monitoring datacenter environment as well as installing/moving cabling, servers, and other appliances.

Columbus, OH, US

• First tier Information Technology support for Abercrombie & Fitch Home Office and store associates.
• Responsible for level one troubleshooting for most IT systems that Home Office and store associates use on a daily basis. If resolution is not found responsible for escalating a ticket to the proper team for resolution.
• Leadership role within the Help Desk team. Additional responsibilities included training new Help Desk associates, documenting procedures, and creating new best practices where applicable.

Columbus, OH, US

• First tier Information Technology support for Abercrombie & Fitch Home Office and store associates.
• Responsible for level one troubleshooting for most IT systems/hardware that Home Office and store associates use on a daily basis. If resolution is not found responsible for escalating a ticket to the proper team for.

New York, NY, US

• Second tier customer support responsible for advanced online banking and troubleshooting concerns for non-business bank accounts. Escalation point if first tier support was unable to resolve customer concern or if the.