System Administrator
- Provides remote and on-site functional configuration audit support for a variety of specialized intelligence collections systems and applications. Performs remote application verification and function checks, verifies.
- Manages and monitors configuration of deployed systems, reporting deviations as necessary. Assists with the creation of scope, process, and planning documentation. Validates internal and customer software installation.
- Responds to Tier 2 support requests and records troubleshooting actions in station logs, work order management system, and Remedy. Provides technical support and maintenance of customized GOTS and COTS applications.