System Administrator
• Provides remote and on-site functional configuration audit support for a variety of specialized intelligence collections systems and applications. Performs remote application verification and function checks, verifies configuration management of fielded or upgraded systems, verifies configuration of Windows and Linux operating systems. Validates functionality of deployment services in accordance with established guidelines.• Manages and monitors configuration of deployed systems, reporting deviations as necessary. Assists with the creation of scope, process, and planning documentation. Validates internal and customer software installation, upgrade, and management processes.• Responds to Tier 2 support requests and records troubleshooting actions in station logs, work order management system, and Remedy. Provides technical support and maintenance of customized GOTS and COTS applications.