Christopher Lepidi Email & Phone Number

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Greater Pittsburgh Area

• Overseeing all content planning, development and scheduling for the employee website (Gatenet) and posting daily updates
• Leading the launch and day-to-day maintenance of two all employee e-newsletters – The Beat and Healthcare Headlines – aimed at keeping a workforce of 2,300+ team members up to date on major company initiatives and.
• Serving as the Gateway communications lead on a cross-operating company initiative that will see the transition of 500+ employees from Gateway to Highmark employment (e.g. in-depth communications plan development and.
• Developed and executed the organization’s first company-wide strategic communications calendar inclusive of all key business areas, including HR, Compliance, Quality Improvement, IT, Medicare Stars Performance.
• Supervised a complete redesign and concept overhaul of the quarterly All Employee Town Hall featuring a more engaging format while regularly coordinating all agenda items, senior leadership presentation materials and.
• Launched the “Office of the CEO” blog during time of company transformation efforts and served as lead writer for weekly CEO messages to all employees to provide updates about strategic planning initiatives/thought.

• Providing strategic communications leadership, comprehensive planning/execution and content development for HR and Field Operations Initiatives, including: Performance Management and Goal Setting Processes, Employee.
• Supervising one direct report at the coordinator level – workload management, task delegation and project guidance, approving PTO and expense reports, conducting performance reviews and establishing annual goals
• Managing platform-wide e-newsletter (editorial calendar management and content creation) reaching an audience of approximately 6,000 field employees across 220+ neighborhood medical centers
• Leading communications efforts for the relocation of approximately 300 employees to new corporate office
• Successfully managed communications planning and development efforts for 2017 field operations management conference (250+ attendees), including: executive scripting, welcome packet development, post-event highlights.
• Supported and led all content creation for the re-launch campaign for the Employee Referral Program, which resulted in a year-over-year 80 percent increase in the overall number of referrals

• Successfully managed the education and awareness campaign for the rollout of the new FY16 agreement/contract between FedEx Ground and its 8,000+ contracted service provider businesses
• Led internal communications efforts for the successful launch of the Monday residential deliveries new service offering (pilot program)
• Served as the communications lead for a pickup experience improvement initiative resulting in the highest customer satisfaction scores over a three year span
• Working with multimedia team to develop content for digital channels and facility TVs, including: promotional and executive message videos, direct marketing email blasts, animated messages, digital billboards, info.
• Developing high-quality communications deliverables for internal clients, such as: Detailed project timelines and communications plans, message development, website and email campaign performance reports, recruiting.
• Helping with the onboarding and training process for new Communications team members

• Played a supporting role in the communications planning and execution of a major corporate reorganization impacting 10,000 employees and a co-leading role in two additional restructures affecting departments of 100+.
• Selected by management team to participate in FedEx Ground University’s Informal Leaders Series (training completed spring 2013)
• Assisting the Public Relations department with planning, coordinating and staffing local media opportunities and distribution center visits
• Creating and submitting community relations content to the FedEx corporate blog and other social media channels
• Assisting Contractor Relations and Human Resources with event planning efforts and content development/approvals for leadership conferences, contractor summits and executive panel discussions

Managing, working with digital marketing agency to implement enhancements and serving as co-lead contact for several online resources: BuildAGroundBiz.com (contractor recruiting site) and MyGroundBiz.com (resource site for FedEx’s independent contractor businesses serving over 6,000 unique logins and 50,000 total sessions per month)

• Responsibilities Included:
• Assisting with media pitching for SunGard Availability Services and Goodwin Procter LLC
• Locating and summarizing relevant news stories for client blogs
• Tracking news release coverage and impressions
• Helping managers coordinate press events
• Writing posts for Goodwin Procter LLC’s Twitter account, http://twitter.com/FoundersToolbox

• Responsibilities Included:
• Creating weekly progress reports for paid search campaigns
• Reporting keyword performance using search engine metrics, Excel pivot tables and Atlas Search
• Supporting search engine optimization (SEO) campaigns for Marriott Resorts, Galderma Laboratories and Princess Cruises
• Submitting client articles, links and videos to online outlets

• Responsibilities Included:
• Working on accounts from various industries: AT&T, Gatorade, Federal Trade Commission, iRobot, Houghton Mifflin Harcourt, Siemens Healthcare, Philips Healthcare, Novartis, Boy Scouts of America
• Scanning media outlets and preparing daily monitoring reports
• Managing the iRobot Roomba social media page and creating monthly progress reports (http://www.facebook.com/iRobotRoomba)
• Identifying potential media opportunities, researching relevant media outlets, and creating editorial calendars
• Helping managers prepare for new business pitches and presentations

M.A., Marketing Communications

Activities and Societies: AMA Boston

B.A., Journalism