Christopher Lewis Email & Phone Number

Determine the eligibility of individual applicants based on well-defined guidelines. Duties include givingroad tests, performing vision examinations, and scoring written examinations for new driver licenses orrenewals. Processing all of that information and entering it into an internal system.

Provided quality service at an advanced level to internal and external customers related to revenueprocesses across the ship to collect cycle. Including account maintenance, invoicing, paymentprocessing, dispute resolution, and collections functions.

Processed data. Answered customer/client requests or inquiries concerning services, products, billing,equipment, claims, and reports problem areas. Handled customers questions, complaints to resolvecustomer issues with one call resolutions.

Answered inbound calls to the Guest Response Team call queue. Entered data. Analyzed issues presented from customer interaction and determined the proper resolutions for them. Created parts orders accurately as defined and determined by the guest response team management.

Provided great customer service to the children and their families. Promoted good behavior by using different positive reinforcement methods. Maintained and input daily records of children's individual activities, behaviors, meals and naps. Visually monitored children throughout the night.

Oversaw cash transactions, cash reconciliations, account payments, account receivables and other accounting duties according to company policies. Trained newly hired cashier on procedures and company policies. Supervised checkout stations on regular basis. Managed store operations in the absence of Store Manager. Ensured customer transactions are processed.