Christopher Lim Email and Phone Number
Facilitates new hire classesDevelop and update learning materialsTraining needs analysis
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Training ManagerTdcx Feb 2023 - PresentPhilippinesCreates and executes the strategy and delivery plan for the development of all leaders including high potential employeesSupports the organization's Talent Review, Succession Planning and Continuous Development by developing programs that narrow competency gapsProvides coaching and mentoring to our leadersEvaluates, and monitors the performance and quality standards of LeadersManages resources and schedules for delivery of all programs and projectsOversees and manages the internal development of leaders and high potential employeesPerforms training needs analysisTracks course feedback for relevance and impact. Makes recommendations to Manager on changes to existing programs or development of new coursesCollaborates and coordinates with other training department staff or external resources to conduct training on specific subject mattersEnsures Training Evaluation is conducted for every training doneInteracts with Leaders throughout the organization to assess impact and needs -
Training LeadTdcx Jul 2022 - Feb 2023Manila, National Capital Region, PhilippinesProvides coaching and mentoring to Trainers.Evaluates and monitors the quality of the performance of the Trainers.Delegates tasks to deliver training needs by Operations and other support teams.Assists / Performs training needs analysis.Coordinates with clients and various internal departments to fix employee access requests and issues, which paved the way for the Training Team to become the go-to team by Operations and other support teams for any access concerns -
Training OfficerTeledirect Telecommerce Aug 2018 - Jul 2022Ncr - National Capital Region, PhilippinesFacilitated new hire and upskill classes for billing and sales.Coached nesting consultants to help identify their opportunities for development and created action plans to achieve their goals.Attended meetings and workshops facilitated by the Company or the client to help enhance the quality of training.Reviewed existing course curriculum and providing revisions and updates for continuous improvement Conducted training needs analysis, research and training initiatives to strengthen the skill set of employees.Performed audits for trainer deliverables such as training packet maintenance, call monitoring and coaching compliance, and training effectivity monitoring.Provided mentoring and coaching to new trainersDeveloped the skills of fellow trainers by providing Train the Trainer sessions for basic and advanced Microsoft Office toolsValidated applicants to determine their qualification for an agent position -
TrainerTeleperformance Sep 2012 - Aug 2018
Christopher Lim Education Details
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Registered Nursing/Registered Nurse
Frequently Asked Questions about Christopher Lim
What company does Christopher Lim work for?
Christopher Lim works for Tdcx
What is Christopher Lim's role at the current company?
Christopher Lim's current role is Training Manager at TDCX Philippines.
What schools did Christopher Lim attend?
Christopher Lim attended Far Eastern University.
Who are Christopher Lim's colleagues?
Christopher Lim's colleagues are Khyle Zerna, Aihce Baldoza, Donna Lea Custodio, Damnern Promma, Jasmine Nazleena, Dona Kristine, Yan Adi Pratama.
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1francorp.com.ph
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