Christopher Litwin Email & Phone Number

Durham, North Carolina, United States

• Upgrade and improve Netmotion Mobility vpn from version 11.71 to 12.71. Manage VPN Connectivity and performance throughout the county for Field Officers & Remote Staff.
• Manage Rubrik Backup and Recovery system and periodically test backup recovery.
• Manage and perform system upgrades to Netapp On-tap Data storage.
• Implement and configure Varonis Storage and Security monitoring solution.
• Configure, test and deploy Search and Recovery submersible drone.
• Migrate Email DNS from on-prem to Godaddy cloud hosting.

Fontana, California, United States

• Manage and maintain ServiceNow ticketing system for tier 2 and 3 support.
• Configure new hire accounts using Active Roles.
• Manage project for MDC replacement across City and PD departments.
• Manage City and Police Departments Netmotion Mobility vpn for MDC’s and remote workers.
• Manage body worn camera and tablet launchers through AirWatch MDM.
• Act as technical Liaison for Getac Vendors during and after MDC upgrade for City and PD systems.

• Manage and maintain Zoho Desk ticketing system for tier 1 and 2 support.
• Reviewed, configured and deployed remote support (Beyond Trust) and management system.
• Managed Office 365 instance and licenses.
• Setup, deployed and managed Zoom city wide for City Council and internal use.
• Configured and deployed new Panasonic MDC’s for the Police Station.
• Manage production and publication of Council Meetings to live tv and Youtube page.

California

• Manage and maintain internal ticketing system.
• Monitor and maintain intrusion detection system (Darktrace).
• Detect, identify, and report on security incidents.
• Conduct yearly NIST evaluations and provide recommendations to C-Level Executives for continuity and disaster recovery solutions.
• Review and apply security controls to internal computers and servers.
• Analyze network logs for security breaches.

Inland Empire, California

Accurately diagnose, repair, or escalate onsite issues with ATM equipment while also meeting with third party vendors when required.

Montclair, California

Training, Inventory, Scheduling, Customer Service, Stocking, Managing.

Ontario, California

Received inventory, organized and displayed products, provided customer service.

Bachelor’S Degree, Business Administration, Cyber Security, 3.2 Gpa

Activities and Societies: Member of: The National Society of Leadership and Success

Associate’S Degree, Computer Science

Received three Associate Degree's: Associate in Arts: Math and Science Associate in Arts: Universal Social and Behavioral Studies.