Christopher Liu Email & Phone Number

San Francisco, California, Us

• Wrote Google BigQuery MySQL tables from scratch to measure customer adoption of Zendesk platforms• Coded Jupyter Notebooks hosted on Google Colab to track and store data on software adoption company-wide• Spearheaded the onboarding of new data visualization tools (Tableau Cloud and Looker), onboarding hundreds of Zendesk users• Led team of analysts to promptly respond to all-things Business Intelligence across Zendesk, creating documentation, sample visualizations and hosting office hours to streamline adoption

Denver, Colorado, Us

• Generated reports synchronizing customer and revenue data for Palantir’s base of customers, presenting data and findings to C-Suite executives to take business action and drive financial processes• Streamline revenue hygiene process to smooth over blockers and issues, managing 100+ contracts from end-to-end and alerting for needed adjustments for 120+ accounts and revenue modeling• Implement revenue and cash data using Microsoft Excel, SQL and proprietary software to develop regularly updated presentations with executive visibility

San Francisco, California, Us

• Castlight Health's technical lead for accumulators and wellbeing program data pipeline• Expedite data processes through validation of data requirements, automation of file monitoring and of ecosystem API, and external communications with partners• Oversee technical implementations to outline and consult partners through external phone calls regarding Castlight and industry data standards, including migration of ecosystems, from JIFF to Castlight • Ensure data quality, diagnose and resolve support issues using SQL, Python scripts, and Apache Kafka

Newark, Ca, Us

• Construct financial model using Microsoft Excel to analyze hundreds of potential companies for M&A purposes• Compose PowerPoint presentations with technical charts and graphs for executive management team to present to investors, clients, potential business partners, etc• Utilize Salesforce to maintain lists hundreds of clients and customers, updating and overseeing relationships with dozens of sales representatives and respective regional employees

San Francisco, California, Us

• Correlated revenue performance with online review ratings of stores, performing in-depth analysis for presentation to company employees and World Leadership Team• Developed Tableau dashboards analyzing 200+ Levi's stores and all transactions to illustrate effects of reviews on sales• Initiated and implemented sustainable new features on Levi eCommmerce website. Performed due diligence on final prototypes and presented them to World Leadership Team for improvement

Oakland, California, Us

• Optimized Kaiser Permanente's internal website (InfoSource) so information and content can be more efficiently consumed and used by employees in customer-facing roles• Rewrote documentation for maximum efficiency: better content in just 40% of the previous space. Identified redundant content and focused on disambiguating confusing portions of the documentations

Bachelor'S Degree, Statistics

Education record