Christopher Livermore Email & Phone Number

Windsor, Berkshire, Gb

Leading a team of DevOps engineers designing and building Centrica future cloud platforms and strategies. Working closely with other internal DevOps teams (our customers) we build value ontop of and around existing public cloud offerings to ensure compliance with Centrica's policy and Cloud best practise.A fully automated solution that integrates guardrails, security tooling, cost management, Identity and Access management and general operational observability to an estate of over 250 cloud accounts on behalf of all business units from Energy Trading to Hive voa Corporate Services.The desire to fully embrace Cloud Computing has also provided opportunities to re-imagine other less technical aspects of our process, including change and incident management.Many of the challenges of moving to a cloud first model are not technology related but to do with people and process. A large amount of this role involves winning the hearts and minds of peers and colleages both through robust open conversation and leading by example.

Manager of agile operations team employing a number of different methodologies (devops, SRE) to deliver world class operational capabilities to various business units with Hive and Centrica Group.Every team presents it's own unique challenges, ranging from over 1Million always on IoT devices, to big data challenges of the entire British gas customer base (12Million customers - April 2016), to multi region, multi language E-commerce and GDPR requirements.Helped define business critical process around change and risk management, incident management and cost management to leverage the benefits of cloud native systems. Key Advocate of Hive's cloud technology and process both externally and internally to Centrica Group.Over the last 5 years I have built up a strong team of DevOps engineers. Providing Mentorship and training for both technical and non technical aspects of the role is very important to me. I have worked with AWS's re:start programme to place ex military and princess trust students into tech roles within Hive and watched them grow into capable team members.

Redwood City, Ca, Us

Manager of a multi skilled team of Engineers responsible for the Electronics Arts Digital Social Gaming platform (playfish.com).Agile management of core team in London plus additional support engineers in Beijing and San Francisco working on both support of the existing infrastructure (multiple live titles with 2-12M DAU per title) and new development projects. Devops approach to live platform with ops team performing the initial triage but working closely with dev, marketing and programme management to ensure the business requirements are met in a timely manner.In April 2013 EA decided to sunset the majority of their social gaming titles on facebook and shutdown the playfish studios in London and Beijing. This lead to me looking for new opportunities, which so far have been within EA.* Playfish sunset: Shutdown of live playfish social gaming titles and backend platform. Archival of digital assets and legal information. Transition of remaining services to other teams within EA. A unique opportunity to be involved in the shutdown of major online titles and to keep the outgoing team focused and motivated during this period.* Battlefield 4 launch: After playfish I was offered the opportunity to be involved in the Battlefield 4 launch in October 2013. Key responsibilities included, Operational Readiness, Contingency planning, War Room Planning and management and Company Wide visibility into the launch status.* PS4 and XBox One Title Launch: Following on from the launch of Battlefield4, I was involved in EA's multi title launch of the next generation of consoles. As with Battlefield4 this involved multi region war rooms and co-ordination with teams in different locations and timezones.I am currently at EA until Mid March 2014 assisting with the Battlefield project and the transition of operational staff to Stockholm.

London, London, Gb

Manager of Operations team supporting one of the UK’s leading recruitment sites. Day to day responsibility for maintaining site uptime in excess of 99.95% and ensuring new software releases are deployed in a timely manner to meet business requirements.Responsibility for evaluating and deploying new technologies (such as FAST, Excelead, NetApp) into the portfolio of supported production assets. Implementation of business processes regarding any changes to live website and ensuring internal systems (dev/QA/UAT) provide adequate platforms for testing in a near-line production environment.Ownership and where appropriate, investigation of all Live Service Issues that affect the production website.Responsibility for providing 24/7 monitoring and response to issues with the production website and internal development environments.Hands on involvement in all aspects of support for the production estate, from hardware (servers, switches, firewalls, loadbalancer, storage), through OS (linux, windows) to the deployed application itself (tomcat, java, SQL, enterprise search).Management of supplier relationships – Hosting partner, Payment partner, 3rd party support organizations, etc.