Christopher Llanes Email & Phone Number

Philadelphia, Pennsylvania, United States

Directed and managed a new construction neighborhood “lease-up” while delivering superior service and results. Successfully hired and trained leasing teams to reach stabilization through monitoring CRM metrics, analyzing KPIs and implementing various sales techniques. Launched “Resident Lifecycle Program'' that utilized advanced digital tools to support customers and increased both engagement and brand loyalty. Assisted in event planning and execution while monitoring set budgets. Managed vendor relationships including on-site luxury hotel and other commercial partnerships. Organized team participation in local community outreach volunteer programs and events such as the “St. Judes Walk/Run”, “Operation Backpack”, "Philly House", and “Cradles to Crayons” annually.

Greater Philadelphia Area

Coached and led the Geddes Team, supporting 10+ realtors within the Tri-Sri-state area. Focused on successful implementation of new technologies and marketing initiatives to enhance reach and increase closed units YOY. Provided thoughtful leadership, transaction assistance and strategic consultation to ensure seamless execution to settlement.● Established new vendor relations that assisted in expansion as well as recruitment.● Increased annual closed sales volume by 28%● Reduced overall marketing costs by 5% by utilizing existing partnerships and creating new connections with local vendors to better serve clients● Awarded #2 Group in units & volume, part of #1 KW Brokerage● Achieved “Top Premier Zillow Agent” status

Philadelphia, Pennsylvania, United States

Instrumental in the opening of Philly Livings’ Inside Sales Department which led to national team expansion. Nurtured, qualified, and converted cold leads to motivated leads then matched leads with their right luxury realtor. Appointment setting and deal maintenance for a team of 25+ agents within the following markets: Pennsylvania, New Jersey, Delaware, Florida and the United Kingdom. Implemented and managed contracts to close as well as ensured clear title of sale. Vendor partnership and management between mortgage and title preferred providers.● Awarded “Millionaire Agent” by KW● Awarded #1 Mega Team in units & volume, part of #1 KW Brokerage● Assisted in team expansion to open new KW office in Center City, “KW Philly”

Philadelphia, Pennsylvania, United States

First point of contact for new clients and advisor assisting with increasing collections secured. Leveraged data-driven insights and industry best practices to refine scripts, ensuring relevance and increasing overall effectiveness. Advocated for promoting a “health first” sales approach while assisting cosmetically to increase customer satisfaction and repeat business. Organized team participation in local community outreach programs and events such as the “Philly 5K Run”, Mens Warehouses’ “National Suit Drive”, “Toys for Tots” and “Alex’s Lemonade Stand”. Managed a diverse portfolio of clients as well as assisted the CEO with real estate transactions which led into diving into real estate full-time.● Increased quarterly collection sales by 35% from capturing and advertising video testimonials ● Generated and monitored marketing campaigns to target audiences● Analyzed google ad words and social media trends to increase traffic along with exposure

Midland, Texas, United States

● Achieved percentage revenue growth of 30% YOY● Recruit and managed a team of 50+ employees & 1000+ fleet ● Both Developed and implemented location strategies to maximize profitability ● Monitored and increased NPS score by 50% over previous year● Regained National account with Landmark Aviation● ”Master Coach” certified in Sales

Midland, Texas, United States

● Generated new business leads as well as foster existing customer relationships● Communicated positioning, pricing, and promotional strategies to public relations, trade-shows, advertising, direct mail, and web based marketing● Managed large/shared inventory of vehicles, balancing fleet productivity, profitability and customer satisfaction

Midland, Texas, United States

● Supported achievement of location sales and margin goals● Exceeded individual sales goals and customer service goals● Community outreach and established new B2B relationships

Midland, Texas, United States

● Trained and managed kitchen personnel and supervise/coordinate all related culinary activities● Established presentation techniques and quality standards, and plan and price menus● Ensured proper equipment operation/maintenance and ensured proper safety and sanitation in kitchen● Oversaw all catering events & national accounts