Christopher Lo Email & Phone Number

• Oversee last mile delivery operations in Japan, Taiwan, and Philippines• Implemented new track and trace operating system in Japan and Taiwan used in last mile delivery operations• Performed operations audit to identify and improve lapses in the country last mile delivery KPIs • Designed last mile delivery solutions for new customers operating in multiple countries• Identified and raised change requests in the operating system to improve the last mile delivery operations

Singapore

• Coordinated warehousing solutions response for a regional RFQ with expected 2 million euros in annual revenue across Singapore, Malaysia, and Thailand.o Standardised solutions approach and reviewed submissions from individual countries before submission to customer.• Conducted automation feasibility study for a key customer in Hong Kong which has ~120 headcount and occupies ~270,000sqft in warehousing space.• In charge of training and administration of 3D warehouse layout drawing… Show more • Coordinated warehousing solutions response for a regional RFQ with expected 2 million euros in annual revenue across Singapore, Malaysia, and Thailand.o Standardised solutions approach and reviewed submissions from individual countries before submission to customer.• Conducted automation feasibility study for a key customer in Hong Kong which has ~120 headcount and occupies ~270,000sqft in warehousing space.• In charge of training and administration of 3D warehouse layout drawing tool (CLASS) for APAC region. o Held training, though webex as well face-to-face, for new hires• Mapped work processes of existing customers’ warehousing operations (totaling ~8.5 million euros annual revenue with ~200 headcount) and simulated future resource model when automation will be implemented. Show less

Hong Kong

• Coordinated warehousing solutions response for a regional RFQ with expected 2 million euros in annual revenue across Singapore, Malaysia, and Thailand.o Standardised solutions approach and reviewed submissions from individual countries before submission to customer.• Conducted automation feasibility study for a key customer in Hong Kong which has ~120 headcount and occupies ~270,000sqft in warehousing space.• In charge of training and administration of 3D warehouse layout drawing… Show more • Coordinated warehousing solutions response for a regional RFQ with expected 2 million euros in annual revenue across Singapore, Malaysia, and Thailand.o Standardised solutions approach and reviewed submissions from individual countries before submission to customer.• Conducted automation feasibility study for a key customer in Hong Kong which has ~120 headcount and occupies ~270,000sqft in warehousing space.• In charge of training and administration of 3D warehouse layout drawing tool (CLASS) for APAC region. o Held training, though webex as well face-to-face, for new hires• Mapped work processes of existing customers’ warehousing operations (totaling ~8.5 million euros annual revenue with ~200 headcount) and simulated future resource model when automation will be implemented. Show less

Singapore

• Planned and executed a 100% inventory reconciliation at offsite warehouse (~1,500 pallets storage) and hence, reduced problem orders at offsite from ~25 per week to ~3 per month due to improved inventory location accuracy.• Performed ABC analysis on warehouse inventory of about 1.6 million pieces with over 27,000 SKUs to improve allocation of inventory between main and offsite warehouse.• Implemented and led daily operations meeting for warehousing team which increased performance… Show more • Planned and executed a 100% inventory reconciliation at offsite warehouse (~1,500 pallets storage) and hence, reduced problem orders at offsite from ~25 per week to ~3 per month due to improved inventory location accuracy.• Performed ABC analysis on warehouse inventory of about 1.6 million pieces with over 27,000 SKUs to improve allocation of inventory between main and offsite warehouse.• Implemented and led daily operations meeting for warehousing team which increased performance visibility, and encouraged team initiatives in solving problems encountered. • In charge of working with Warehouse Management System (WMS) implementation team to simplify common system transactions. Was involved from description of operations requirements to user acceptance test (UAT). Show less

Singapore

Worked on six sigma green belt project

Singapore

Worked on improving inventory management process in a SME from a hardware/power tools industry

Singapore

Project ManagementSales Support - entering orders and liaising with freight forwarders to ensure timely delivery to customers

Bachelor Of Business Administration (Bba), Operations Management And Finance, Magna Cum Laude

Activities and Societies: SMU climb team

Education record

Education record

Education record