Christopher Lodge Email & Phone Number

Boston, Us

Major Responsibilities:Managing day-to-day operations across the organization, driving strategic growth, and scaling the business while delivering a high-quality customer experience.

London, Gb

Major Responsibilities:Leveraged expertise in the area of directing business operations and driving sustainable organizational growth for technology/software companies to provide recommendations on go-forward product offerings and Go-To-Market motion.

Southlake, Tx, Us

Major Responsibilities:Provided consulting services as an advisor including analyzing investment opportunities, conducting due diligence, and monitoring investments.

New York, Ny, Us

In my position as PresidentMajor Responsibilities:Managed teams and activities in sales, delivery, customer success, and product with aim of revitalizing the division; Delivered customer success plans and engagement strategies for each of existing ~50 clients to retain and grow business; Conducted in-depth surveys to obtain feedback from customers; Proposed robust plans to migrate legacy accounts to cloud-based platform; Forged new alliances with system integrators to provide professional services; Participated in industry conferences, developed new delivery alliances, and exceeded key KPIs.Key Accomplishments, I achieved during this role:• Surpassed annual revenue, new sales, and profit targets for division.• Enhanced client satisfaction and favorable testimonials through CSAT surveys and follow-up meetings.• Increased annual recurring revenue ~5x per client by revitalizing legacy client base driving efforts to upgrade with current cloud-based offerings.• Secured new deals from conception to contracting, each with software and implementation services.

New York, Ny, Us

In my position as COOMajor Responsibilities:Oversee all aspects of business, including professional services, sales, client satisfaction, bookkeeping, financial planning and analysis, and legal and corporate issues; Expanded business horizontally across all departments and infrastructure in order to continue significant yearly growth and transform business to accommodate new cloud-based subscription offerings; Managed all major contract negotiations and financial proposals; Controlled delivery team in charge of all revenue budgeting and forecasting; Provided quarterly and monthly finance executive reporting to executive management; Served as proposal and demo team's point person from initial RFP to finalist demonstrations; Coordinated all significant sales contract negotiations through contract implementation; negotiated business proposals and finances through to executed contracts.Key Accomplishments, I achieved during this role:• Directed and managed top-line growth of > 15% CAGR and accelerated gross profits +10%.• Accelerated annual recurring revenue +15%• Led process and transition from founder-owned private firm to majority stake private equity investor in 2018/19, while serving as primary presenter of financials and operations.

New York, Ny, Us

In my position as Senior Vice President, OperationsMajor Responsibilities:Controlled all areas of business, including professional services, sales, customer satisfaction, accounting, financial planning and analysis, and legal/corporate issues; Enabled company in preparation for launch of new Group Insurance vertical and private cloud-based offering; Managed finance team including budgeting, forecasting, and analysis to drive business efficiency; Led sales team through all stages of contracting, including license and service agreements, SOWs, RFP responses, short-list, finalist presentations, and final presentations; Transitioned organization's infrastructure from on-premises to private cloud solution with managed services and perpetual licenses.Key Accomplishments, I achieved during this role:• Strengthened organization's infrastructure and all departments to continue experiencing significant yearly growth.• Honored for steering and overseeing top-line revenue growth of and increased gross profits.• Generated significant net profits every year by managing costs and executing sales revenue strategies.• Established and increased annual revenue for new group insurance vertical into an industry leader.• Led business proposals and negotiations for six large, multi-million dollar insurance carrier contracts.• Achieved successful completion of all new and current professional service engagements by leading delivery team.• Steered company's financial conversion efforts from cash-based accounting to GAAP accounting standards, including SOP 97.2, as well as managed initial and recurring audits with PWC.

New York, Ny, Us

Responsible for successful delivery of professional services to all clients from Sales, through Contracting, Implementation Services, and Post-Production Maintenance. Managed a growing team of ~500 project managers, software engineers, and business analysts to deliver customer success.

New York, Ny, Us

Responsible for managing a team of ~200 - ~500 software engineers and business analysts for the successful delivery of implementation services. Key escalation point for any client concerns. Worked within all facets of the Vitech organization to deliver customer success.

Zurich, Ch

Us