Christopher Long Email & Phone Number

Shippensburg, Pennsylvania, United States

Managing team of QA associates and helping to develop a team of leaders in a startup facility.

Carlisle, Pennsylvania

Managed team of 35-50 teammates and during peak season managed a team of up to 300 teammates across multiple areas and responsibility levels. Measured and coached team on KPI metrics and worked closely with teammates struggling to perform.

Carlisle, Pennsylvania

- Worked with four individuals with high Intellectual Disability caring for all their daily needs from bathing, meal preparation, weekly Adventure Scouts, personal hygiene needs, and outings into the community including family events, movies, shopping, dining out, and fairs & festivals as well as individual personal interests.- Maintenance and cleaning of the house, snow removal, decorating for holidays, and transportation for individuals regular life needs for best quality of life standards.

Harrisburg, Pennsylvania

- Managed a 80,000 sq. ft. Warehouse with 10 full time employees doing everything from receiving, building out, and preparing items for next day delivery as well as finish work and inspections of all outgoing pieces daily. Also managed internal customer service team on incoming delivery issues and delivery special requests.- Worked with a team of 6-10 3PL delivery team members working closely with their business manager and a logistics planning consultant that handled up to four delivery trucks daily of furniture pieces to customers locations.- Managed all internal and external needs of the warehouse including maintenance and cleaning as well as training and contractor negotiations.

Carlisle, Pennsylvania

Managing outbound shipments to other UPS Hubs through UPS network. Supervising 12 to 20 hourly employees on all areas including safety, load quality, and productivity. Coach and training employees on methods and areas of improvement.

Carlisle, Pennsylvania - Phl6/Mdt1

Lead Nightshift Inventory Control/Quality Assurance team, setup all job roles night including pulling associates rates and feedback on a nightly basis and ensuring communication with each team member every night. Ran department solely without Area Manager on site, answering and communicating with both receiving and shipping team leadership from associates to Senior level management on all Quality and Inventory questions, as well as being responsible for safety, quality, and productive of team of associates. - Shift supervisor of 9 - 25 associates.- Created quality bin counts for Inventory Control department for each day.

Carlisle, Pennsylvania - Phl4

- Developed KAIZEN to improve inventory counting that resulted in a annual savings of $73,000/year to site and company.- Shift supervisor on nights overseeing 4 to 5 associates during Peak 2012.- Problem Solved any issues that arose for department associates as well as Inbound and Outbound teams.- Built inventory action plan counts.- Performed audits of IB and OB processes.- Maintained and upheld SOX compliance.- Ran nightly inventory control department without Area Manager on site during shift.- Shift supervisor of 6 associates during Peak 2013.- Problem Solved any issues that arose for department associates as well as Inbound and Outbound teams.- Built inventory action plan counts.- Performed audits of IB and OB processes.- Maintained and upheld SOX compliance.- Direct back-up to Dayshift PA. - Over saw 3 associates without department manager on site during shift. - Train new and old associates in FC Processes, train borrowed help from outside departments in quality count processes.- Structure Daily Maintenance Counts.- Problem Solve bin errors, verify missing inventory items. - Respond to item quality issues.- Communicate effectively with upper leadership management team. - Complete nightly audits across other departments process paths.- Cycle Count building inventory.

Carlisle, Pennsylvania - Phl4

- Received, stowed, and counted inventory bins to insure quality.- Count and adjusted Fulfillment Center Inventory in Daily Counts. - Problem Solve item issues. - Create and implement inventory counts.- Data entry of building required audits and other information.

Rockford, Illinois Area

- Council Enumerators on job details, collect and distribute work logs, communicate with Crew Leader on teams progress.- Managed 6 enumerators for Crew Leader.- Going door to door collecting sensitivity household information, record and manage hour of self as well as direct enumerator reports.- Record and manage mileage driven to all locations in census site area.

Rockford, Illinois Area

- Provided Customer Service for customers for merchandise, event information, and team information.- Annually lead sales at $1 million dollars. - Sold tickets using Goldmine ticketing systems.- Supervised 5 employees tracking hours, pay, and time-off requests.

Rockford, Illinois

Rockford, Illinois Area

Repair and replace equipment, clean school building, refuse removal, general odd maintenance jobs.

Bachelors Of Fine Arts - Cum Laude, Sculpture, 4.00 Gpa

Activities and Societies: The Honors Society of Phi Kappa Phi (2005-2008), Westminster Campus Ministries: Secretary (2005), Ceramic Art.

Associate Of Arts (A.A.), Ceramic Arts, 4.0

Activities and Societies: Ceramic Arts Organization: Secretary (2002), Vice President (2003-2004), Student Council Representative.

High School Diploma, General Studies, Honors Student

Activities and Societies: Art Club, Snow Sculpture, Ceramics Club, President Achievement Award