Christopher Longo Email & Phone Number

Malvern, PA, US

Buffalo, New York, US

E-discovery coordination, handling all areas of the EDRM process. Liaison to the attorneys and/or 3rd party vendors to assess the data being given, help the attorneys understand their needs, provide accurate time estimates/turnaround, and training the attorneys and staff on our software.Handle multiple cases at once, keeping accurate logs of all work.

Philadelphia, PA, US

• Supporting a wide range of clients throughout the Philadelphia campus, including professors, health care providers, researchers, lab workers, administrative staff, and other IT-related employees.
• Total hardware and software support for Windows and Mac users, including imaging, deployment, troubleshooting, anti-virus removal, and support for all Penn related applications, including Ben Financials, Penn Box.
• Worked on the Office 365 migration of over 300 people from Exchange and now use Ceryx for email and calendar administration (account creation, password and permissions administration)
• Remote management, software administration and inventory control via IBM BigFix client
• IP address tracking and administration using Kerberos and Assignments
• Ticket management via Remedy and Spiceworks

Princeton, New Jersey, US

• Supporting the corporate office as well as multiple national 911 call centers
• Office 365 Global Administrator and primary Sharepoint 2013 Site Administrator
• Management and maintenance of all site collections, libraries and permissions
• Led a project to recreate the library and folder structure for all files within the company using Sharepoint Designer 2013
• Using Active Directory to create and manage domain accounts and permissions
• Configuration and troubleshooting Directory Sync issues from local AD to cloud Office 365

Hamilton, NJ, US

• Senior technician on site with my own ticket queue as well as a mentor for the other technicians. Also responsible for assisting the IT management with networking and administrative duties, and using Summation to.
• Barracuda web filter certified-Responsible for managing web access and rights throughout the firm, monitoring bandwidth usage, and eradicating virus infections
• Install and configure Wi-Fi hotspots throughout offices in multiple buildings and manage the wireless network and individual routers
• Manage hardware upgrades and roll-outs for 200+ users and migrations from Win XP to Win 7, GroupWise email to Office 365/Outlook, Corel Office suite to Microsoft Office
• Administer and manage Office 365 and Outlook in addition to creating/deleting users, creating email groups, granting permissions via the admin console and Windows PowerShell scripts
• Provide video conference and meeting support- setting up all related AV equipment for presentations. Primary tech responsible for meeting setup and troubleshooting of the Polycom RealPresence teleconferencing equipment

Armonk, New York, NY, US

• Hardware Support for laptops, desktops and all PDAs
• Support for Windows 95/98/NT/2000/XP, MS Office, MS Outlook, Lotus SmartSuite, Lotus Notes, data recovery, virus and spyware detection and removal
• LAN and Ethernet support via MS Active Directory (added/removed/managed computer/user accounts), as well as print server administration; rewiring of patch cable LAN closets
• Worked as an SME (subject matter expert) in various areas, such as inventory control, virus removal, remote access support, build/image support, and software compliance
• Problem tracking via multiple software solutions
• Primary executive support tech at Pharmacia, in direct contact with the CEO, CIO, and all top-level officers

Princeton, New Jersey, US

Paris, France, FR

New York, New York, US

Cape Town, Western Cape, ZA

Bachelor Of Science, Management Information Systems

Business