Chris Lopresti Email & Phone Number

Winchester, Kentucky, United States

Louisville, Kentucky, United States

Logistics Analyst for a warehousing company, I provide logistics support for a company that provides server hardware to a MATANA company. Utilized inventory tracking and management software to ensure server hardware is ready for deployment and configured as per contracted agreements. Managed server hardware inventory, collaborated with vendors, assisted in the configuration and assembly of server hardware, and ensured compliance with industry standards and regulations for hardware handling and storage.

Louisville, Kentucky, United States

Managed and maintained the design and fieldwork database for a Charter Communications, ensuring data integrity and security. Provided technical oversight and project management solutions for designers and field technicians. Utilized Bentley Microstation, AutoCAD and a brand new in-house program for design and management of the company's infrastructure and projects. Collaborated with cross-functional teams to develop new projects and improve existing ones. Monitored and optimized database performance, executed database migrations, and ensured data security through regular backups and disaster recovery plan testing.

Louisville, Kentucky Area

Implemented and maintained network infrastructure, servers, and security systems. Provided technical support, resolved hardware and software issues, performed regular maintenance and backups. Led and executed IT projects, managed virtualized environments and VoIP phone systems, and implemented network monitoring tools. Managed incidents and service requests with ITIL methodology, and worked with 3rd party vendors to ensure compliance and best practices.

Provided technical phone support for an ISP, helping customers troubleshoot and resolve internet connectivity, modem and router configuration, and wireless networking issues. Utilized remote access tools and worked with network engineers to escalate and resolve more complex issues. Achieved high level of customer satisfaction through timely and effective support. Continuously updated knowledge and assisted in maintaining the knowledge base for the technical support team.