Christopher Losco Email & Phone Number

• Oversees all subcontracted roofing work in the Midwest, Western and Southeastern United States. Handles escalated roof leak and property damage cases, ensuring clear establishment of liability and quick resolution. Onboards new contractors in areas of need and conducts orientation sessions for new partners.• Co-led the implementation of a proprietary customer relationship management (CRM) software platform for roofing projects. Held content strategy meetings with the product development… Show more • Oversees all subcontracted roofing work in the Midwest, Western and Southeastern United States. Handles escalated roof leak and property damage cases, ensuring clear establishment of liability and quick resolution. Onboards new contractors in areas of need and conducts orientation sessions for new partners.• Co-led the implementation of a proprietary customer relationship management (CRM) software platform for roofing projects. Held content strategy meetings with the product development team, submitted bug reports and feature requests, created screen-recorded video tutorials guiding external departments through roofing SOPs and highlighting problem areas with thorough explanations.• Co-led process improvements and the buildout of Palmetto’s roofing program. Wrote SOPs, initiated measures to cut costs and boost revenue, worked with Lead Data Engineer to build reports tracking regional pricing, projects completed, average time to project/task completion, and other KPIs. Show less

Taunton, Massachusetts, United States

• Oversaw all subcontracted roofing work in the Northeast and Midwest United States, and took ownership of jobs in the Southeast and West Coast as needed.• Reviewed roof photos and created preliminary reroof quotes for Sales package. Requested formal quotes from various contractors for roofing and structural work. Reviewed quotes for accurate scope and pricing analysis, and granted approval to contractors to schedule. Conducted introductory phone calls with homeowners about their roofing… Show more • Oversaw all subcontracted roofing work in the Northeast and Midwest United States, and took ownership of jobs in the Southeast and West Coast as needed.• Reviewed roof photos and created preliminary reroof quotes for Sales package. Requested formal quotes from various contractors for roofing and structural work. Reviewed quotes for accurate scope and pricing analysis, and granted approval to contractors to schedule. Conducted introductory phone calls with homeowners about their roofing project.• Maintained close relationships with 20-30 roofing contractors across the Northeast and Midwest. Followed up regularly with subcontractors for quotes, scheduling & permitting updates, invoicing, and customer escalations. Communicated with homeowners, sales representatives, and subcontractors to move projects forward and resolve any issues preventing progress. Show less

Wilmington, Massachusetts, United States

• Scheduled 452 solar installations, totaling 3.51MW. Reviewed each project prior to installation for construction and administrative red flags, and calculated time needed to install. Worked closely with the Operations Manager and Construction Supervisor to achieve monthly install goals and schedule efficiently.• Managed solar project operations from sale to activation: applied for permits, utility interconnection and work order approvals; submitted MA SMART incentive applications… Show more • Scheduled 452 solar installations, totaling 3.51MW. Reviewed each project prior to installation for construction and administrative red flags, and calculated time needed to install. Worked closely with the Operations Manager and Construction Supervisor to achieve monthly install goals and schedule efficiently.• Managed solar project operations from sale to activation: applied for permits, utility interconnection and work order approvals; submitted MA SMART incentive applications, scheduled installations and inspections, and obtained final utility permission to operate.• Served as the point of contact for 70-80 customer accounts concurrently. Provided end-to-end project guidance, assisted with financing applications, and communicated periodic updates via phone, email and text. Performed basic monitoring and troubleshooting for customers with underperforming equipment.• Prepared pre-installation documents, site safety plans, and solar labels for installation crews. Processed post-installation paperwork and photos for inspection.• Scheduled final and rough electrical inspections with municipalities in MA and NH. Worked with utilities to resolve customer account holds, remove meter locks, and coordinate installation of SMART meters. Show less

North Andover, Massachusetts, United States

• Answered phone calls from incoming leads about residential electric vehicle charging. Converted 4 out of 7 leads to site visits; converted 3 out of 4 site visits to under-contract jobs• Trained with the Solar Advisor, designing solar arrays on Aurora, and reaching out to potential customers to discuss their need for a new solar array and guide them through the process of a site evaluation• Exhibited at home shows, answering questions about solar and EV technology, financial… Show more • Answered phone calls from incoming leads about residential electric vehicle charging. Converted 4 out of 7 leads to site visits; converted 3 out of 4 site visits to under-contract jobs• Trained with the Solar Advisor, designing solar arrays on Aurora, and reaching out to potential customers to discuss their need for a new solar array and guide them through the process of a site evaluation• Exhibited at home shows, answering questions about solar and EV technology, financial incentives, costs and savings• Partnered with Greenlots and Tesla to find site hosts for the Electrify America and Tesla Destination Charging subsidy programs. Contacted commercial leads and converted 3 out of 7 leads to site visits.• Prepared a mailer campaign to send letters to 200 different businesses across eastern Massachusetts to advertise ReVision’s services as an installer for Tesla’s Destination Charging Program.• Shadowed 10 EV site visits to assess electrical capability of installing charging stations at various homes/businesses Show less

Boston, Massachusetts, United States

• Transferred existing website content onto a redesigned site according to the needs of the client, Cognex Corporation• Navigated the Sitecore program to create, edit, and proofread website components before formatting them onto the final site. Transferred and edited content for 11 different languages.• Taught new interns how to use Sitecore and delegated tasks to other members of the project team

Framingham, Ma

• Conducted solar market and policy research to create supply and demand models, which compared the solar build rate per month and SRECs as required by the Renewable Portfolio Standard for NJ and MD• Studied state incentive programs and regulations to help Ameresco expand into new solar markets in the eastern US• Read requests for proposals and attended a pre-bid conference• Attended meetings with the developers and engineers of in-progress solar installation projects

• As House Manager, assigned and coordinated schedules of house personnel to ensure all theater events had proper coverage. Monitored the theater audience prior to and during each performance. Interacted with the public to address general inquiries and/or problems. • As a Technician, helped setup, operate, and remove microphone and speaker systems for plays and events. Operated lighting and sound boards as well as the theater’s video projection system.

Chestnut Hill, Ma

• Ran ticket sales during the day and at night before the start of events • Processed online ticket orders and prepared the orders for pickup• Answered customer questions and troubleshot problems in-person and over the phone

Wilmington, Ma

• Used a master data management (MDM) program to create and manage global data hierarchies for sales clients• Ensured that all existing data was complete and correct

Bachelor’S Degree, Environmental Studies

Activities and Societies: Acting, Swing Dancing, Stage Lighting and Sound Operation Environmental Studies major (concentrating.

Study Abroad

Sustainability in Polynesian Island Cultures and Ecosystems (Fall 2015) Ship Operation, Nautical Science, and Leadership: • Operated.

High School Diploma

Activities and Societies: Theater, Swingtown (a cappella group), Science League, Mental Blocks (literary magazine)