Christopher Lungi Email & Phone Number

Silver Spring, Md

Held multiple positions of increasing leadership and responsibility throughout 15+ career with this American broadband and telecommunications company.Managed monthly full development life-cycle releases containing an average of 150 product changes and updates to software functionality.* Coordinated efforts of 70+ cross-organizational contributors within design, development, testing, project management, and configuration management. * Identified release technical constraints, mitigating scheduling conflict points and handling escalations for all project and release issues. * Ensured that changes to baseline code went through unit, system, and integration testing in a pre-production environment before implementation.

Silver Spring, Md

In charge of monthly software development releases from packaging through production implementation. Each release contained an average of 100 projects.* Managed SDLC from concept through implementation, including scheduling, resource allocation, planning, monitoring, and status reports to ensure customer’s requirements were met and deliverables were completed on time. * Collaborated with 50+ stakeholders in development, design and testing areas. * Consistently streamlined and improved processes to create and maintain a high-level release schedule for upcoming releases. * Developed and maintained reference guides to further improve the skill sets of new team members as well as those of job incumbents. * Identified issues and risks associated with each release and provide recommendations for issue resolution and risk mitigation to ensure each release met quality and compliance.

Arlington, Va

Led a team of 3 Analyst in the review and resolution of trouble reports from the field and from IT personnel. * Project lead on the repair process, partnering with cross-functional teams through development, testing, validation and closure of the issue.

Philadelphia, Pa & Arlington, Va

Managed a team of 3 validators in production repairs. Oversaw test output, ensuring accurate fixes, and maintaining a 24-hour on-call team schedule to provide final approval for implementation into the production environment.

Arlington, Va

Member of team responsible for validation of development test output for new product offerings and regulatory initiatives.• Outstanding Performance Award – December 1997

Bachelor'S Degree, Public Affairs: Law & Society

Education record

Corporate Training: Business and Industry Focus, Customer Focus and Leadership – Verizon Communications