Christopher M. Bernardini Email & Phone Number

Boston, MA, US

• Searching each financial statement for any payment inconsistencies or errors
• Collaborating with patients or customers, third party institutions and other team members to resolve billing inconsistencies and errors
• Creating invoices and billing materials to be sent directly to a customer or patient
• Inputting payment history, upcoming payment information or other financial data into an individual account
• Finding financial solutions for patients or customers who may need payment assistance
• Informing patients or customers of any missed or upcoming payment deadlines

Westford, MA, US

• Provides administrative support for nearly 2000 patients across 5 providers and 5 hygienists for two different locations. Performs a wide range of tasks including managing of provider and hygienist schedule, dental.
• Checking in and checking out of patients
• Recording of all patient information in the database (Eaglesoft).
• Scheduling/rescheduling/confirming of patient appointments
• Ensuring that charges and payments from patients/insurances are posted properly
• Travelling and working between both offices for coverage

• Responsible for overseeing the daily office operations, management of employees, and assisting in developingconcepts to help practice growth and success.
• Business management of office ensuring it runs smoothly and remains organized at all times
• Working closely with District Manager to achieve practice development and profit whilemaintaining budget efficiency
• Reviewing and educating patients on treatment plans and financial arrangements
• Assisting marketing team in identifying strategies for practice growth
• Performing daily clerical duties, such as, but not limited to: Answering phone calls, InsuranceVerification, Deposits, Pre-authorizations, and Ordering Supplies

• Responsible in assisting Practice Manager in some facets of non-clinical operations and help manage ateam of patient service and front office staff.
• Working closely with Practice Manager on day to day office tasks.
• Assisting P.M with staffing needs (providing coverage for Manager and Front Office staff whenneeded, as well as assisting with Recruiting).
• Connecting with local organizations and attending community events to market the company.
• Working with the P.M in exceeding Production and Collection goals
• Performing daily clerical duties, such as, but not limited to: Answering phone calls, InsuranceVerification, Deposits, Pre-authorizations, and Ordering Supplies

Provided administrative support for nearly 2000 patients across 5 providers and 5 hygienists. Performed a wide range of tasks including managing of provider and hygienist schedule, dental billing and coding, routing phone calls, and composing correspondence, as well as marketing. Maintained accuracy and confidentiality of all patient records and charts.

Under the direction of the Human Resources Director, assists in performing personnel functions that include but not limited to: recruitment, maintenance and updating of personnel files, benefit management, time study/management, and other related administrative duties or tasks as directed by the Director of Human Resources.

Provide administrative support for patients, providers, referral sources, nurses, applicants, and office staff, while performing a wide range of tasks that include but are not limited to; routing phone calls and composing correspondence, managing record databases, and overall data entry.

Worcester, MA, US

Maintained records and coordinated communications for all students and applicants in the office of Graduate and Continuing Education, while providing administrative support for three departments.

Provided reception and clerical services for nearly 1,000 patients. Scheduled appointments, coordinated referrals, and maintained accurate, up to date confidential patient files.

Bachelor Of Arts (B.A.), Psychology

Education record