Christopher M. Hagan

Christopher M. Hagan Email and Phone Number

A+, Net+, Sec+ / Senior Customer Support Engineer @ ENA @ ENA by Zayo
nashville, tennessee, united states
Christopher M. Hagan's Location
Nashville Metropolitan Area, United States
Christopher M. Hagan's Contact Details

Christopher M. Hagan work email

Christopher M. Hagan personal email

n/a
About Christopher M. Hagan

CompTIA-certified, versatile, technology savvy leader demonstrating a high level of ownership and a track record of driving customer service excellence. ➲ TECH SKILLS: ↗ Operating Systems: Windows (98/XP/Vista/7/8/10), iOS, Android↗ Software: Hex Workshop, Anti-Virus applications, TeamViewer & LogMeIn↗ Hardware: Desktops, Laptops, Mobile Devices, Printers, Routers, Switches, Modems↗ Networking: TCP/IP, LAN/WAN↗ Browsers: Chrome, Safari, Firefox, IE➲ ASSETS ↗ Hardware Troubleshooting, Configuration, & Installations↗ Software Diagnostics & Troubleshooting↗ Operations & Inventory Management↗ Sales & Customer Support↗ Technology Solutions↗ Negotiation & Influence↗ Exceptional Customer Service↗ Problem Resolution↗ Customer Relationship ManagementActively connecting with technology and innovation specialist and industry professionals, colleagues, and other analytical folk.Open to business opportunities, networking and tech conversations.CONNECT WITH ME: ✐ LinkedIn

Christopher M. Hagan's Current Company Details
ENA by Zayo

Ena By Zayo

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A+, Net+, Sec+ / Senior Customer Support Engineer @ ENA
nashville, tennessee, united states
Website:
ena.com
Employees:
766
Christopher M. Hagan Work Experience Details
  • Ena By Zayo
    Senior Customer Support Engineer (Noc Engineer)
    Ena By Zayo Jul 2022 - Present
    Nashville, Tennessee, United States
  • Ena
    Customer Support Engineer (Noc Engineer)
    Ena May 2021 - Jul 2022
  • Ena
    Associate Customer Support Engineer (Noc Engineer)
    Ena Mar 2020 - May 2021
    Nashville, Tennessee
  • Tractor Supply Company
    Store Support Help Desk
    Tractor Supply Company Aug 2018 - Feb 2020
    Brentwood, Tennessee
  • Tractor Supply Company
    Receiver (Asset Manager)
    Tractor Supply Company Mar 2018 - Aug 2018
    ➤ Maintains inventory of assets, including inbound and outbound freight, and adheres to loss prevention standards➤ Inspects all inbound freight for defects, and files claims with vendors ➤ Tests all returns for functionality and resale potential
  • Tractor Supply Company
    Team Lead
    Tractor Supply Company Aug 2017 - Mar 2018
    ➤ Supervised a team of 6 sales and operations staff➤ Assisted in the execution of operational, sales, and merchandising objectives through service and coaching➤ Interacted with customers to provide solutions; increased sales by offering bundled maintenance and warranty services with the sale of equipment ➤ Served as point of contact for customer escalations and ensures each customer has a positive experience
  • Radioshack
    Store Manager
    Radioshack Feb 2017 - Apr 2017
    ➤ Maintained responsibility for all store operations, including shipping/receiving, ordering, and scheduling staff➤ Generated daily reports of store activity and coached staff to achieve goals➤ Oversaw the execution of all activities according to company initiatives, policies, and standards
  • Radioshack
    Assistant Mobility Manager
    Radioshack Nov 2016 - Feb 2017
    ➤ Built rapport with clients and answered tech support inquiries with confidence & achieved flawless client surveys➤ Determined the best solution based on the issues presented and details provided by the client➤ Accountable for driving sales to exceed standard metrics; grew business to #1 in region
  • Sprint
    Wireless Sales Representative
    Sprint Jun 2016 - Oct 2016
  • Verizon Wireless
    Sales Representative
    Verizon Wireless Jul 2015 - May 2016
  • Radioshack
    Assistant Manager
    Radioshack Apr 2013 - Feb 2015
    ➤ Engaged customers to assist in identifying and fulfilling their needs; successfully upsold add-on products➤ Created staff assignments and delegated tasks to the team➤ Performed opening and closing procedures

Christopher M. Hagan Skills

Leadership Internet Explorer Modems Team Building Information Technology Collaborative Problem Solving Mac Os Social Media Public Speaking Retail Windows Account Management Apple Safari Sales Computer Configuration Sales Operations Customer Satisfaction Google Chrome Hex Workshop Negotiation Firefox Sales Management Teamviewer Microsoft Office Time Management Computer Hardware Installation Desktop Application Support Customer Service Software Implementation Computer Diagnostics Device Troubleshooting Logmein Problem Analysis Ios Management Mobile Devices Lan Wan Routers Technology Solutions Internet Protocol Suite

Christopher M. Hagan Education Details

Frequently Asked Questions about Christopher M. Hagan

What company does Christopher M. Hagan work for?

Christopher M. Hagan works for Ena By Zayo

What is Christopher M. Hagan's role at the current company?

Christopher M. Hagan's current role is A+, Net+, Sec+ / Senior Customer Support Engineer @ ENA.

What is Christopher M. Hagan's email address?

Christopher M. Hagan's email address is ch****@****npm.com

What schools did Christopher M. Hagan attend?

Christopher M. Hagan attended Western Kentucky University.

What skills is Christopher M. Hagan known for?

Christopher M. Hagan has skills like Leadership, Internet Explorer, Modems, Team Building, Information Technology, Collaborative Problem Solving, Mac Os, Social Media, Public Speaking, Retail, Windows, Account Management.

Who are Christopher M. Hagan's colleagues?

Christopher M. Hagan's colleagues are Andre Nepote, Vicki Noltkamper, Htun Shwe, Daniel Lelubre, Patrick Connor, Luis Mario Ramirez Rodriguez, Charles Banks.

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