Christopher Long Email and Phone Number
I specialise in operational risk management delivery and oversight across the 1st and 2nd lines of defence. My expertise in non-financial risk, including operational, technology, cyber, and supplier risk is complemented by a proven ability to lead regulatory remediation efforts, consistently delivering effective solutions and positive outcomes. In my most recent roles I acted as a trusted advisor, driving the adoption of “CPS230 – Operational Risk”. Collaborating closely with senior stakeholders, I advance strategic initiatives with agility, ensuring regulatory compliance, strong risk practices, and effective controls. Over a 3-year period I was key to the transformation of a Banking Group's non-financial risk management practices, resulting in removal of a substantial capital charge. Further, I designed and delivered a Bank's technology risk and control uplift program addressing Prudential Regulator requirements.
Westpac
View- Website:
- westpac.com.au
- Employees:
- 15860
-
Head Of Operational Resilience HubWestpacSydney, Nsw, Au
-
Head Of Operational And Technology ResilienceWestpac Aug 2024 - PresentDelivery of revised processes and controls to uplift operational and technology resilience in the Group. Implementation of Prudential Standard CPS230. Board and Senior Management engagement.
-
Head Of Operational RiskWestpac Nov 2023 - Aug 2024Sydney, New South Wales, AustraliaRisk Management lead for implementation of CPS230. Enhancing the Group's management of Operational Risk and Operational Resilience.
-
Head Of, Customer Outcomes & Risk Excellence [Risk Transformation Program]Westpac 2020 - Nov 2023Greater Sydney AreaLeadership role in Westpac's Risk Transformation program enhancing culture, governance, and accountabilities. Enabling successful transformation through provision of advice and test/ challenge covering operational risk management, risk governance, obligations management, technology risk, data risk management, and customer complaint management.
-
General Manager, Risk & Controls (Line 1 Risk)Commonwealth Bank 2017 - 2019Sydney, AustraliaLed the Line 1 Risk team for the Commonwealth Bank’s technology and operations business unit. Delivered the operational risk management framework, supported transformation through management of ‘risk in change’, governed regulatory compliance, delivered the control assurance program, and enabled risk-informed investment prioritisation. Key achievements included revision of the team’s structure and capabilities, establishment of an offshore supplier risk team, uplift of risk culture and accountabilities, and improvement in the effectiveness of internal controls. -
(Head Of) Director - Technology Risk Remediation ProgramCommonwealth Bank 2016 - 2017Designed and delivered a major technology risk remediation program. Led the revision of risk operating models and governance processes, implemented a risk culture improvement program, and enhanced internal controls for system resilience, recovery, and information security. Responsible for reporting to the Executive Committee and Board. Performance recognised in a ‘CEO Award’ and ‘Legendary Performance Award’ in this role.
-
Head Of Operational Risk & Compliance (Line 2 Risk) - Enterprise ServicesCommonwealth Bank 2014 - 2016Sydney, AustraliaLeadership of the line 2 risk management function for the technology and operations business unit. Led oversight and ‘review/ challenge’ of the risk management framework, provision of risk advice, risk reporting and governance, and enabled Board Risk Management Declaration processes for material risk types. Led a team comprising operational risk, third party risk, risk reporting, and control assurance. Key achievements included improvement to risk management culture, capabilities and compliance, the management of several significant operational risk incidents, and the embedding of the 3 lines of defence.
-
Head Of Reporting, Analytics & Vendor Risk (Line 2 Risk) - Enterprise & Group Support FunctionsCommonwealth Bank 2012 - 2014Responsible for risk assessments and oversight for the Commonwealth Bank’s outsourced services, including CPS231 Regulatory Compliance. Responsible for Risk & Compliance Committee reporting. Key achievements included supporting the use of international outsourced services, and the widescale use of cloud computing, through risk advice, assurance and regulatory engagement.
-
Director, Risk Advisory ServicesEy 2010 - 2012Responsible for delivery of risk advisory and assurance services to Ernst & Young’s financial services client base. Services included financial audit support, technology audit, risk advisory, project assurance and advisory, information security assessment and third party assurance processes. Clients included UBS, CBA, MLC, Aon, HCF, Aviva, FDR, AMP, and Zurich. -
Consultant Through Senior ManagerErnst & Young 2000 - 2010Delivery of audit and risk services to external audit, internal audit and consulting services clients.
Christopher Long Skills
Christopher Long Education Details
-
Gaicd, Company Directors Course -
Board Observer Program -
Ba Hons -
Education
-
WestpacBoard Observer Program
Frequently Asked Questions about Christopher Long
What company does Christopher Long work for?
Christopher Long works for Westpac
What is Christopher Long's role at the current company?
Christopher Long's current role is Head of Operational Resilience Hub.
What schools did Christopher Long attend?
Christopher Long attended Australian Institute Of Company Directors, Board Observer Program, University Of York, University Of York, Westpac.
What skills is Christopher Long known for?
Christopher Long has skills like Cisa, Auditing, Vendor Risk, Leadership, Information Technology, Prudential Regulations, Information Security, Banking, Stakeholder Management, It Disaster Recovery, Cybersecurity, Itil.
Who are Christopher Long's colleagues?
Christopher Long's colleagues are Anthony Cheel, Chrissy Xenikis, Michelle Lu, Alanna Taverna, Kennett Leanne, Marie-Therese Sheikhlary, Parvathy Shyam Narayanan.
Not the Christopher Long you were looking for?
-
2students.latrobe.edu.au, 4pi.com.au2 +614479XXXXX
-
Christopher Long
Claims Assistant Manager | Medical Science Student & Student-Staff PartnerSydney, Nsw -
-
Christopher Long
Melbourne, Vic
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial