Christopher Newton Email & Phone Number

Binghamton, Ny, Us

Greene, Ny, Us

Leveraging Raymond's telematics offering to provide custom analytics and KPI visualizations to help our customers drive improvement in their warehousing operations.

Greene, Ny, Us

I lead a company wide Sales and Operations Planning process, executing supply planning for 50,000 electric forklifts, 20,000 hand pallet trucks, and $16M in aftermarket telematics products yearly.The Raymond Corporation, a Toyota Industries Corp. company, is a leading global provider of best-in-class material handling products and intelligent logistics solutions that optimize and transform customer operations through automation.•Championed S&OP transformation effort, with goal of overhauling planning across Raymond’s 4 major business segments. Attended 2 IBF conferences, built core team of 4 from Marketing, Sales, and Materials, developed project charter, and presented successful proposal to executive team.•Implemented modernized S&OP process for newly launched Energy Solutions business, piloting overall planning revamp. Led onboarding session, facilitated consensus demand planning and supply planning reviews, and delivered executive review of fiscal year plan of record.•Organized and hosted Toyota Material Handling Group study session on S&OP, with 12 representatives from 6 companies. Developed and shared Raymond’s process map, aligning internal stakeholders, and drawing out budget implications for our parent company. Paved the way for future process improvements through shared best practices.•Created new build rate and lead time visualization tools for 20 product families, facilitating better supply planning decisions, improving communication to multiple audiences, and enabling scenario planning. Presented monthly results at executive Business Unit Review, drawing out forecast accuracy implications and influencing conversation toward S&OP overhaul.•Enhanced capacity planning by collaborating with manufacturing to define and maintain a set of over 70 heijunka sequencing and constraint rules observed by Master Scheduling. Negotiated at least 20 targeted rule exceptions to keep service levels under control during demand spikes.

Greene, Ny, Us

•Executed management tasks, such as training, performance evaluation, and KPI monitoring. Responsible for 12 Master Scheduling and Order Entry representatives processing over 25,000 orders per year.•Developed Raymond’s global Leadtime KPI reporting process, driving lead time reduction of 18% on standard orders and 10% on custom orders. Presented results and best practices to CEOs of Toyota Material Handling Group at yearly global supply meetings held in Italy, Japan, Sweden and the USA.•Facilitated 2 different 3-day Value Stream Mapping exercises on Logistics and National Account Distribution that laid the foundation for Distribution network changes that saved over $11 million over 4 years

Greene, Ny, Us

•Spearheaded continuous improvement effort in Master Scheduling and Order Entry, applying Toyota Production System principles in an office environment. Instituted tracking and daily asaichi reporting of throughput, defect, and ageing KPIs. Reduced total processing time by 38% and defects by 70%. Coached team through creation of over 100 standard work documents and submission of 500 kaizen improvement ideas.•Facilitated 3-day cross functional Value Stream Mapping exercise on Raymond’s Forecasting process. Our effort identified best practices for CRM usage and led to the creation of a dealer report card that incentivized increased pipeline visibility, driving a 30% increase over 2 years.

Greene, Ny, Us

•Executed Master Production Scheduling tasks, such as scheduling and sequencing forklift manufacturing, maintaining planning bills of material, and rough-cut capacity planning. Master scheduled the manufacturing of 7 product families, up to 8500 units yearly, maintaining over 99% on time delivery KPI.•Programmed JDEdwards OneWorld Order Configurator, writing logic to automatically generate bills of material, calculate capacity and specification info, and output sales order line items and pricing. Implemented over 60 engineering changes, 20 sales manual changes and 10 product launches, maintaining logic for over 30 different products, reducing the need for manual order configuration by 75%.•Developed safety net of over 70 error reports and data queries, improving accuracy of the identity, timing, and volume of material requirements that reach MRP to over 99.9%. •Created and maintained over 6 planning bills of material, managing mix percentages of over 1000 potential part choices. Modernized mix determination and data validation methods through automatic lookups and verification queries, reducing processing time by 50% and eliminating 95% of data entry errors

Greene, Ny, Us

•Executed data entry and customer service tasks, such as order entry, dealer correspondence, and change order requests. Entered over 1000 orders /month, enabling consolidation of the Order Entry function at one site, reducing planned headcount by 1 FTE.•Developed automated sales order Bookings Report, reducing processing time by 70 hours per year, and eliminating 99% of manual keying errors.

Us

Executed management tasks, such as training, performance evaluation, and escalation resolution within the fraud and bad debt prevention department of a contact center company in the communications industry. Led a team of 15 agents handling $1.8M annual transaction volume.Nationwide Credit is a global provider customer relationship and accounts receivable management service.

Us

Reduced fraud and bad debt by analyzing and restricting long distance phone usage. Handled 40 calls per day.

Master Of Business Administration - Mba

Bachelor'S Degree, English Language And Literature, General