I worked to deliver an extensive Crime Programme which was providing a vast array of IT upgrades to the existing Courts and Tribunals service. My role sat within the Project Management Team and involved working with Project Managers, QA, Delivery Leads and Developers internally and externally as well as a whole range of other stakeholders across the programme.I progressed my knowledge/skill set and obtained APM Project Fundamentals (PFQ), AgilePM® Foundation, AgilePM® Practitioner (APMG) and MS Project 2013 Essentials qualifications/certifications whilst working in this role.

I supported the IT team working on an agile programme to update processes and core systems including the Customer Relationship Management (CRM) software. I used JIRA, MS Teams and Excel and reported directly to the Programme Lead.

This was an extremely busy and varied role vital in ensuring the smooth running of the studio. Key tasks and responsibilities included:• Financial forecasting and data analyses to inform Management of Studio’s Contractor costs, project margins and spend on various overheads against WIP.• Recruitment of Freelance pool for the studio as the main point of contact. This covers liaising with Studio Senior managers or area leads, interviewing, placing adverts, using social media and networking, attending and running recruitment events and identifying other ways of bringing in the best talent.• Driving through Administration process improvements by setting up and running internal projects as well as continuous review and adjustment to internal processes. • Overseeing on-boarding for new starters.• Resourcing for the studio, administration and facilitation to make sure we can fulfil our client project requirements. • Working with Project Managers and staff to make sure we hit deadlines whilst producing excellent quality work.• Running internal audits and facilitating external audit including ensuring we satisfy all requirements to achieve and maintain ISO accreditation.• Allocating work to project managers and the wider Studio via requests from Management and the Sales Team.• Understanding the changing requirements of the Studio skill set by keeping up to date with our experts internally. • Catch ups with members of the Freelance pool including large number of remote workers to keep on top of upcoming workforce issues and how this might impact the wider Studio.• A main point of contact for HR and AP• Maintaining various spreadsheets and software to enable the smooth running of Studio operations.

I worked within the busy royalties department managing a team at Sony Music primarily dealing with artist related royalties as well as reporting to other record companies and licensees.Key tasks and responsibilities included:• Dealing with artist related royalties as well as reporting to other record companies and licensees. • Creation and delivery of Royalty Statements for talent in monthly, quarterly and half yearly runs, including running the whole process for the complete roster of high profile Sony Music International artists.• Understanding and setting up complex royalty contract details on our systems.• Creating sales files in excel for loading and carrying out detailed checks.• Posting journals and costing details. • Providing data analysis internally and for our JV partners.• Running the month end process impacting our department as well as central and label finance teams.• Regularly dealing with our legal and finance departments as well as our various offices around the globe.

I took a senior role within music publishing royalties widening my experience of royalties and rights. I reported to the Director of Royalty Accounting.I used systems and programs including Excel, iMaestro/Maestro400 and Report Writer (Counterpoint).

Reporting to the Head of Royalty Accounting I headed the audio and books team (7 people) within the talent accounting department of BBC Worldwide (BBCW) delivering royalty reporting on behalf of our various joint venture partners.Responsibilities and tasks included the following:• Delivery of statements for talent in monthly, quarterly and half yearly runs.• Holding one to one’s and conducting appraisals. • Organising training for new team members and development of staff’s skill set.• Setting and monitoring of individual and team targets.• Being the main point of contact for various other departments from within BBC Worldwide and for our JV Partners.• Producing monthly accrual data.• Running or involvement in internal projects. This included large projects such as data migrations, implementation of updated royalty systems and large changes to processes and structure.• Dealing with internal and external audits.• Checking and signing off payment files for advances on new deals and manual payments.• Dealing with agent and talent escalations.

• I supervised a team responsible for producing the royalty statements for the Sanctuary Records UK catalogue, reporting on physical product such as CD and DVD as well as digital sales. • I trained staff, checked work and advised administrators how to deal with problems and complaints as well as dealing with them directly.• Dealt with contracts and the finance and legal departments daily. • Set up products based on label copy on our Counterpoint software.