Christopher Macpherson Email & Phone Number

Truganina, Victoria, Australia

Melbourne, Victoria, Australia

Roles:• Assistant Manager (3IC) of Highpoint & Watergardens stores• Interim Assistant Manager (2IC) of Keilor store• Salesperson at Highpoint, Watergardens & Keilor stores• Storeroom Coordinator at Broadmeadows and Werribee storesResponsibilities:• Lead Salesperson across all store departments including home entertainment, electronic portables, computers and telecommunications• Managing store opening and closing, including processing daily register takings• Working closely with logistics providers in tracking, receiving and processing deliveries of stock• Training and coaching sales department staff• Reviewing sales reports and providing feedback and targets to team• Customer service including responding to and managing customer feedback and complaints• Stock orders/replenishment and processing• Stock merchandising including setting up catalogue items and major sale eventsKey Achievements:• Led sales teams managing up to $1 million of sales per month• Assistant Manager (3IC) of Watergardens store, one of the top 10 of over 200 stores nationally in terms of product sales• Opportunity as Assistant Manager (2IC) of Keilor store• Requested to set up various new stores and renovations/refits of existing stores• Leading biannual store stock takes

Roles:• Storeroom Coordinator• Customer Service AdvisorResponsibilities:• Managing all storeroom deliveries including invoicing• Liaising with logistics providers for all deliveries • Coordinating customer order pickups and home deliveries• Customer service including responding to and managing customer feedback and complaints• Stock merchandising, ordering and replenishmentKey Achievements:• Managed the stock replenishment team• Customer service of the month award, March 2004