Christopher Maddock Email & Phone Number

Myrtle Beach, South Carolina Area

• Leads Employee Relations investigations and resolve issues with the support of the Director of HR• Provides counsel to management relating to disciplinary processes • Councils on performance management opportunities including disciplinary actions/suspensions/terminations for region with location managers, Director of Operations and Director of HR • Lead and facilitate individual and group TDR validation sessions• Investigates and responds to incidents and complaints of harassment, discrimination, etc; resolves disputes, recommends appropriate/remedial action(s), and responds to EEOC claims • Consults with legal counsel as appropriate• Partner with local leadership to assess the strategic and tactical needs of individual locations while providing training to ensure compliance with all company/DOT/FMCSR regulations, policies and procedures, as well as federal and state law • Participates and plans training to include New Employee Orientations along with various management and employee training as required• Communicates effectively with all levels of employees to build engagement• Unemployment administration; to include representation of Company at hearings • Recruitment; may attend job fairs, help host service center open houses and interview candidates for management positions to help support the Talent Pipeline.• Mentor existing management for the attainment of promotional opportunities• Provides coaching/counseling/advising to all levels of employees including management by developing a mutually trusting and respectful relationship which fosters our union free philosophy and maintains an open door• Champions region survey action plans, providing guidance to local service center management• Assists with meetings about benefits; educates employees on value of benefits and works closely with the Benefits Department for resolution of benefit issues

• Travel to different areas to provide various operations and HR training to field personnel and ensure that this training is timely, effective and efficient• Work closely with Region Manager and Sr. Manager L & D to determine where training, remedial training or coaching are needed to meet regional goals• Partner with other department personnel to assist in facilitating training (SMEs from Safety, Maintenance, Quality, etc.)• Assist in recruiting efforts for the region (Drivers, Mechanics, Account Executives, Freight Operations Supervisors, Customer Service representatives & Mgt Trainees)• Travel to job fairs and driving schools to recruit the best candidates for staffing service centers in the region• Work closely with Manager of Recruiting in developing recruiting initiatives, providing feedback on recruiting efforts, and retention programs• Work closely with the Sr. Manager of L & D to train, coach, and facilitate in individual and group training events• Conduct Employment Law training for management and supervisors (EEOC, FMLA, ADA, FCRA, FLSA, USERRA, Title VII and DOT)• Serve as a liaison between the field workforce and Area HR Directors• Assist in HR investigations• Conduct service center HR audits

Fulfilling staffing needs of the service center (including interviewing, hiring process, Part I & II, training, etc.). Meets regularly with SCM to discuss service center staffing needsWorks with Driver RecruiterRecruit talent locally via driving schools, advertisements, state employment office, job fairs, etc. Entire Part I processEntire Part II processTraining employeesIncludes entire Part II Local Employee OrientationApprentice Driver Training and Mentor programsI.C.E. Training (Initial & Re-training)Hostler, forklift, harassment awareness, etc.Monthly service center training including conference reports Ride with driver – focus on new hires, poor performers Attendance managementDaily tracking of all employee attendance eventsUpdate the Attendance CalendarReview 12 month history at each attendance eventEnsure the service center is properly utilizing attendance call off cards/tardy slips (FOSs should have adequate supply) and FMLA Qualification FormsDetermine discipline (if any) based on Area attendance policyDraft Discussion, IR, LOI and attach attendance calendar with occurrences marked – give to SCM to issue to employee – follow up and file disciplineCoordinate all LOA’s (should have contact with each approximately 1X/wk)Coordinate Light Duty program Create, maintain and manage internal process to communicate employee absenteeism to local management (excel spreadsheet, calendar, etc.)Communicate Scheduled & Unscheduled employee absenteeism to operations timely (assists operations planning) OSHA FormsForms 300 & 300AEnter/update accidents/injuries/violations into SOS (check weekly)Post report for required time periodWork Force Management (WFM)/KronosReview daily to ensure employees are paid correctly/properlyEnter all special pays (PTO, Vacation, Split Vacation etc.)Where necessary enter all other entries (comments, OT, etc.)Payroll correctionsCheck for inappropriate editsWFM audit

Chicopee, Ma

•Able to work a flexible schedule and as many as 12-14 hours in a day, including any of the shifts (day, evening, night and weekend). •Unload & load freight off/on trailers; lift freight and other objects of various shapes, sizes and weights (up to 50 lbs frequently and greater than 75 lbs occasionally); safely operate heavy equipment; move, position and connect/disconnect a converter dolly with an average weight/pull force of approximately 128 lbs; safely climb in and out of a tractor cab and trailer; sit for extended periods of time in a truck tractor and/or forklift; safely walk and stand for extended periods of time on various surfaces that may be uneven or slippery; operate a tractor/trailer combination up to 11 consecutive hours, in all types of weather, while safely transporting hazardous/non-hazardous materials; and safely walk, reach (including above your head), bend, climb, push, pull, twist, squat & kneel as necessary to perform the job duties. •Safely operate tractor-trailer combination, including doubles (and triples, where applicable). •Perform vehicle inspections required under section 396.13 of the Federal Motor Carriers Safety Regulations. •Maintain a current Class A CDL with Hazardous Materials, Doubles/Triples and Tanker Vehicle (Tanker) endorsements. •Operate and maintain records in accordance with Federal Motor Carrier Safety Regulations (FMCSR), Department of Transportation (DOT) and company policies as required. •Provide service excellence to customers including generating sales leads to appropriate personnel. •Prompt, daily attendance at assigned work location. •Perform other duties as assigned.

Bachelor Of Arts (Ba), Communication And Media Studies

Activities and Societies: Niagara University Rugby ClubCommunication Studies

Bachelor'S Degree, Communications Studies

General Academic High School Education