Build dynamic client relationships and strengthen internal processes with committed diligence inclusive of:- Analyzing operational and performance indicators to expand inside sales.- Designing and executing initiatives conducive to optimize order inception to completion.- Addressing deficiencies and client concerns through active collaboration with colleagues. Selected Contributions:- Conduct operational integration tracking and examining end results for team of five… Show more Build dynamic client relationships and strengthen internal processes with committed diligence inclusive of:- Analyzing operational and performance indicators to expand inside sales.- Designing and executing initiatives conducive to optimize order inception to completion.- Addressing deficiencies and client concerns through active collaboration with colleagues. Selected Contributions:- Conduct operational integration tracking and examining end results for team of five, encouraging continuous improvements. - Mentor and lead training for sales representatives, guiding each in individual sessions and presenting performance opportunities.- Analyze segment businesses; establish guidelines to elevate product pricing to meet gross and contribution margins.- Devise and report sales metrics, garnering improved revenue, profitability, and customer satisfaction- Champion operations, finance, engineering, quality and commercial initiatives.- Nurtured customer relationships to drive $1M book of business and utilized product catalogs to create pricing agreements.- Chosen participant of EnPro Industries (Corporate) – Transformational Leadership Challenge.Customer Service Representative (June – October 2014) Oversaw all North American OEM customer phone, email, and online orders as primary contact. Collaborated with Segment Business Leader and OEM Sales Director to define customer needs. Determined anticipated OEM operational and marginal levels through detailed reports.Selected Contributions:- Monitored timely and accurate order operations, proactively disseminating tracking and shipping notifications.- Maximized new business development initiatives in upselling and price optimization. Show less

Development AssociateSaint Francis Foundation, Hartford, CT• Managed and implemented an Annual Giving Program, which included: current and former donors, recent patients, members of the community, physicians and employees.• Involved will all aspects of planning and execution of numerous donor-related special events.• Coordinated event sponsorship solicitation materials, including targeted emails, letters, brochures and follow-up communication.• Collaborated with hospital… Show more Development AssociateSaint Francis Foundation, Hartford, CT• Managed and implemented an Annual Giving Program, which included: current and former donors, recent patients, members of the community, physicians and employees.• Involved will all aspects of planning and execution of numerous donor-related special events.• Coordinated event sponsorship solicitation materials, including targeted emails, letters, brochures and follow-up communication.• Collaborated with hospital leadership team to solicit hospital vendors.• Maintain the confidentiality of all information according to established hospital procedures. Show less

Communications AssistantBIG EAST Conference, Providence, RI• Served as the primary media contact for numerous league sports including: baseball, volleyball, cross country, track and field, golf and rowing. Helped organize and administer sports championship events.• Served as the primary assistant for day-to-day men’s basketball media obligations.• Assisted with the 2011, 2012 and 2013 Men’s Basketball Championships at Madison Square Garden. Managed credential distribution for… Show more Communications AssistantBIG EAST Conference, Providence, RI• Served as the primary media contact for numerous league sports including: baseball, volleyball, cross country, track and field, golf and rowing. Helped organize and administer sports championship events.• Served as the primary assistant for day-to-day men’s basketball media obligations.• Assisted with the 2011, 2012 and 2013 Men’s Basketball Championships at Madison Square Garden. Managed credential distribution for over 700 media members. Worked closely with Sports Information Directors fulfilling media obligations for all 16 teams.• Involved in the creation of the 2010-11 Men’s Basketball Schedule, including regular season and nationally televised games.• Assisted at major media events including football and basketball media days with hundreds of nationally recognized media outlets in attendance.• Compiled data and presentation materials for Presidents and Athletic Directors meetings.• Position began as a summer internship for course credits before being hired as a full-time intern the following year. Show less