Executed Network Reconciliation, resolving Edge Bare Metal failures, showcasing decisive leadership for robust network reliability.Established efficient data models in Amdocs, enhancing representation accuracy, streamlining Carrier Over Ethernet, Edge Bare Metal, and Network Services.Modeled Edge Bare Metal BGP automation, ensuring compatibility with multiple products, showcasing technical leadership in aligning automation with architectural goals.Innovatively designed API and workflow for normalized routing, successfully automating BGP for Internet and VPN, enhancing network efficiency.Executed unified API-driven automation across products, ensuring consistent processes, and improving network security measures.Defined dynamic connection use cases and configurations in collaboration with Network Engineering, ensuring seamless integration between architectural planning and operational execution.Collaborated with Network Engineering to define API data models and network configurations for automation, aligning with architectural standards and principles.Authored comprehensive requirements for the Network Operations Tool for Edge Bare Metal, offering clear guidance for the development and implementation of crucial tools in the network infrastructure.Teamed up with Dev Ops to define and implement automated processes for installing Network Infrastructure into Inventory Systems, improving system management efficiency and accuracy.

Established a data modeling process for CenturyLink's network equipment inventory, meeting SLAs based on device complexity and type. Integrated service-dependent system requirements for comprehensive modeling accuracyDesigned Centralized Device Modeling system for diverse network equipment, including PON, Layer 2/3 ethernet, and Layer 1 networks. Integrated with common language for TIRKS, SAP, and Amdocs.Collaborated with product, network engineering, and operations to define a services model, enabling WiFi and PON multi-tenant networks in CenturyLink.Defined network and business processes to prioritize Champion One SFP/XFP's, automating ordering systems for a cost-saving of over $5 million with an investment of $300k.Collaborated with IT and Network Operations, defining automated path computation for Carrier Ethernet over DWDM and Layer 2 Ethernet. Established inventory rules for efficient configuration based on bandwidth.

• Accurately completes CenturyLink Information Request Templates for CIRAS to TIRKS migration • Works closely with management to streamline CIRT process.• Ensures quality of CIRT’s and documentation are completed correctly. • Wrote MOP’s for both CIRT processes and Automation. • Team Lead for CIRT automation for network discovery.• Provides technical assistance to CIRT team for network equipment.• Helps develop data clean-up processes ensure data quality.• Equipment Subject Matter Expert for CIRT Team.

• Successfully managed team Network technicians by overseeing tickets and phone calls toverify quality and accuracy. • Ensured customer satisfaction by providing coaching and training to technicians onproperly handling Network Outages correctly and in a timely manner. • Accurately completed Root Cause Analysis to help ensure outages and down times werekept to a minimum. • Supported technicians by working closely with vendors on implementing new products andmaking sure technicians were trained. • Collaborated with multiple teams and departments to ensure the smooth work flow andorganization for the migration of Century Links network in Las Vegas to new vendor equipment. • Worked evenings and weekends, to respond to emergencies and fix network issues. • Trained, wrote and implemented new ticket handling processes in NMA.

• Supervised, installed, and maintained Signal Support systems and end user devices, Radio, Ethernet, and Combat Systems. • Provided technical assistance and unit level training for Radio, GPS, Combat Systems, and Electronic Warfare systems. • Served as the Unit Intelligence Officer with the Regional Security Office. • Trained soldiers and technicians at Ft. Leavenworth on GPS, communication, and user owned and operated Signal equipment. • Enforced the information services policy for the military networks.

• Support, troubleshoot, and maintain SONET, DCS, and systems Monitor, manage, andmaintain network facilities, applications, and hardware Assisted in creating SONET ISO procedures. • Organized Out of Region network for night shift. • Planned and implemented multiple SONET upgrades and troubleshooting projects. • Trained other technicians in troubleshooting T3's, and working Network outage events. • Utilized education and team skills to support NOC procedure changes. • Wrote, Implemented and Tested new SOP's working closely with Management. • Expert in handling network outages and facilitating there repair.

• Installed and repaired ISDN, T1's, DSL, and Native LAN services • Developed and implemented SOP's for installing DSL, and ISDN modems and routers. • Verified and tested multiple installation SOP's with management to come up with best practices. • Communicated operational issues and changes to supervisor as Kansas ASI crew lead techand relaying them to technicians on a regular basis. • Coordinated and completed all maintenance for ASI corporate complaints to customer'ssatisfaction. • Trained new technicians and test centers on DSL and router installations. • Used protocol analyzer to trouble shoot multiple OSI layer issues in the network.

• Maintained and repaired electronics equipment such as radar and communicationsequipment. • Network Administrator for Amphibious Group 3 and LHD6 by operating and maintaining computer networks and security systems. • Designed and built a computer network for Amphibious Group 3. • Implemented and tested the fielding of LHD6 Command and Control Combat Systems. • Wrote SOPS for LHD6 Combat Systems and satellite equipment.