Spearhead daily store operations, including opening and closing procedures, cash management (till counts and safe monitoring), and inventory adjustments.Oversee the execution of planograms, price changes, and stocking, ensuring compliance with corporate standards.Train cashiers and manage a team to maintain operational excellence and superior customer service on a daily basis.

Led shift operations, focusing on achieving sales targets and ensuring high customer satisfaction levels.Developed and managed logistics for stock management, including creating pick lists and executing curbside orders.Played a key role in staff development, enhancing team knowledge and performance across various roles.Operated critical equipment (forklift), managed financial deposits, and built planograms, contributing to store efficiency and safety.

Progressed through roles from Cashier to Floral Department Manager, culminating in the management of the Frame Shop.Honed expertise in customer service, detail orientation, conflict resolution, and leadership.Enhanced store's financial integrity and customer experience by implementing effective cash handling and loss prevention strategies.