Christopher Mainga Email & Phone Number

Nairobi County, Kenya

• Identify differentiation and value in solutions to solve the customer problems• Assisting customers, partners and system engineers with network security related questions• Increase sales and market share of Sophos products through successful product demonstration.• Develop business in the territory through a network of partners (installers and system integrators) • Visit partners and end users sites at pre-sales level.• Pre and Post-sales support in order to improve customer experience and product feedback.• Increase our business in the territory through relationships with and provision of training/technical support.• Enterprise Customers engagement, proof of concepts for prospect end customers, post-sales support being part of the value-added distribution• Manage the process of making the product available to customers• Ownership of the full product life cycle.

Rwanda

• Formulating and implementing a strategy for the business unit • Providing leadership to unit members• Identifying and harnessing new technological and market opportunities and equally spotting threats and reducing risks• Recruiting, training and mentoring members of business units• Budget and resource allocation in the line with goals and objectives• Direct product &innovation• Selling solutions to designated market verticals and territories• Own and deliver on the global units targets whilst managing on key accounts and delivering on the same in each territory• Cyberoam pre and post sales support to partners • Cyberoam partners training's and installations support

Nairobi

• Ensuring that the SMS platform system is up and running • Handling administrative matters • Coordinating with field staff • Maintaining office IT Equipment and repairs• Handling customer care issues arising from the services we are providing • Installation of software’s to IT equipment's such as printers and scanners • Troubleshooting the server system at the data center

• Troubleshooting systems and components.• Installation and configuring software application, additional windows components and running anti –virus updates.• Assembling and mounting different types of serves.• Setting up and establishing wireless, LAN and WANS networks.• Downgrading and upgrading Operating systems to meet client specified requirements.• Data backup, recovery and restoration.• Trained on MacAfee policy orchestrator security management.• Installation of Microsoft server 2003 and 2008 operating systems. • System repair and maintenance

B.Sc. In Computer Science, B.Sc. In Computer Science-Network Security And Programming, 2Nd Class Upper Division

Activities and Societies: Member Mathematics and Science Club Playing Hockey

Education record

Activities and Societies: Wildlife Club Chairman Science Club Member Playing HockeyChairman of the Wildlife Club in the 4th Year.