Christopher Malcolm Govender Email & Phone Number

Darwin

With our in-depth knowledge and expertise in AI, we can integrate this cutting-edge technology into your business processes to help you improve efficiency, reduce costs, and gain a competitive edge.Our AI-integrated business solutions are designed to help companies leverage machine learning algorithms and predictive analytics to make better-informed decisions, automate routine tasks, and enhance customer experience. By seamlessly integrating AI into your current business systems, we can help you unlock new growth opportunities and streamline your operations for increased productivity.Marketing is one of the key areas where AI can make a significant impact. Our AI-powered marketing solutions can help you understand your customers better, predict their needs, and deliver personalized messages that resonate with them at the right time and through the right channels. By using AI to analyze large volumes of data, you can identify trends, patterns, and insights that can help you craft more effective marketing strategies.In the digital age, a website is more than just an online presence; it's a tool for engaging customers and driving sales. With AI, we can enhance your website's functionality and user experience. From AI chatbots that provide instant customer service, to recommendation engines that personalize the user experience, our AI solutions can turn your website into a powerful business tool.Customer Relationship Management (CRM) systems are crucial for understanding and managing your interactions with customers. Our AI-integrated CRM solutions can help you gain deeper insights into your customer behavior, forecast sales trends, and automate repetitive tasks. This not only helps you build stronger relationships with your customers but also frees up your team to focus on more strategic tasks.Moreover, we understand that the implementation of AI solutions is not a one-size-fits-all approach.

Nhulunbuy, Northern Territory, Australia

Primary School Teacher delivering lessons in HASS, Mathematics and English.

*VM Ware Resource Allocation, Physical to Virtual migrations MS Exchange administration. Active Directory Administration. *Windows Tweaking Monitoring servers for performance and resource allocations

Midrand-South Africa

*PatchingPatching which was sent down via WSUS*VM Ware Resource Allocation, Physical to Virtual migrations*NetworkingNetwork Teaming and some network related changes*Windows TweakingMonitoring servers for performance and resource allocationsTechnologies used MS SQL, SharePoint, MS Exchange, Domain Controllers with Active Directory, File servers, Print Servers, Powershell, AD find, SCOM, SCCM, VMware

*PCI DSS Companies transacting using credit card information have to be compliant with the Payment Card Industry Data Security Standard (PCI DSS). Make sure the environment is PCI complaint by following stringent requirements through the year until an Audit is performed at the end of cycle to recertify the company as PCI complaint. This entails many different aspects like Firewall security, website design and builds, access control and training.* Server Support Maintaining Paym8 3 Tier Platform, which includes Web servers, SQL servers, APP servers and backup servers. *AlertingWatchdog alerting on all products maintenance and configurations.* DeploymentsDeployment of code changes which development have done. Testing after deployments are performed.* Support for in House developed softwareMaking sure Log files and configuration files are correct and repairing system if it falls over – Real-time debit orders which is and FTP protocol which interacts with the mainframe at Banks and MS SQL*Mentoring junior Staff members and trainingI provided technical assistance and training on certain applications and technologies for the junior members. I also documented all fixes I performed to start a knowledge base. Technolgies UsedSysaid, MS SQL 2005, Windows Server 2003 and 2008, VM Ware, Sharepoint, VM Ware, Juniper Firewalls.

* Patch managementManual updates using WSUS and SMS monitoring.*Server administratorsI make sure the site administrators have setup their backups properly and that it is running successfully.All Active Directory and Root domain Queries. Remote Maintenance of servers throughout the world with the helpof MOM and SCOM.*Communicating with site administratorsAny hardware related issues will be referred to site administrators. Also some testing is done by site administrators.*Mail flow, uptime, Antivirus Definitions and backups reports.I need to complete these reports and provide reasons or feedback if values are not in line with our usual high standards.*Designing documentsCreating documents to highlight agreed upon procedures and processes. Also documenting relevant methods to perform various tasks. All the above based on strict ITIL processes.*Requests for changesCompleting forms whenever a change to the environment needs s to take place. Testing will 1st be done in our lab which will then form part of our document that will eventually have to be approved by our client before we implement, This is also based on strict ITIL processes.*Maintaining Lab environmentThe Lab environment is an exact replica of the Live environment and needs to stay that way. We use it to test impact if a particular change is made.*DNS and DHCP (Active Directory)Supported 30000 users in the Sasol environment. All DNS and DHCP problems handled by our division. PowerShell and scripting for various administrative tasks.Technologies Used Microsoft Server 2003 and Server 2008, Hyper V, ISA Firewalls, Backup Exec, McAfee Antivirus, Active Directory, SCCM, SCOM, Bluecoat, Mail Mashal, MS Exchange 2003 and 2007

* Patch management Deploying patches from our Patch management server (Altiris). Configuring Altiris server to deploy patches successfully to over 10000 clients. Maintaining the 4 Altiris servers used for patching and deployment of software*Maintaining the Remote assistance servers General maintenance*3rd level windows support Problem resolution done after calls cannot be fixed by 1st and 2nd level.* Automation of windows installationAutomating windows installation for support technicians. Creating image builds for windows machines for outsourced company to load new pc’s in our branches.*Projects Involved in numerous projects for upgrading FNB infrastructure. Provided manuals and technical expertise to resolve intricate problems with new upgrades. E.g. The new Chip Type Cards being rolled out by banks. Technology Used Altiris, Windows Operating Systems, Linux.

Master Of Education - Med, Primary Education

This certification allows a person to teach in Australian Schools.

Bachelor'S Degree, Psychology