Christopher Manzo Email & Phone Number

Washington, Dc, Us

• Managing and optimizing the flow of value through an Agile Release Train (ART)• Managing schedule execution and planning the releases for the program• Facilitating Program Increment (PI) Planning readiness by fostering a Continuous Exploration process which drives the synthesis of Vision, Roadmap, and Backlogs, and through Pre- and Post-PI Planning meetings• Facilitating Program Increment (PI) Planning, including logistics and technical preparation• Facilitating cross-team collaboration within program via Scrum of Scrums meeting and other less formal forums in support of development, testing, and deployment efforts• Summarizing Team PI Objectives into Program PI Objectives and communicating them for visibility and transparency• Assist tracking the execution of features and capabilities through metrics across the program’s agile and DevOps teams• Briefing customer on development progress throughout PI cycle and on the status of testing, deployment, and release readiness• Assessing risk and understanding varied customer needs• Coaching teams, Scrum Masters, Product Owners, and Project/Program Leaders in SAFe/Agile practices• Promoting agile teamwork principles to achieve PI goals• Leading the teams towards agile maturity• Assisting with economic decision-making by facilitating feature and capability estimation by teams and the roll-up to Epics, where necessary Coach leaders, teams, and Scrum Masters in Lean-Agile practices and mindsets• Escalating and tracking impediments• Providing input on resourcing to address critical bottlenecks• Driving relentless improvement

Ashburn, Virginia, United States

Support the Intelligent Edge Network (iEN) Agile Release Train (ART) by steering it to success and navigating the complexity of delivering software consistently in large environments. Deliver value by managing program level processes, execution, and continuous improvement. Servant leader and coach for the ART with responsibilities to facilitate the ART events and assist the teams in delivering value.o Release Train Engineer (RTE) for Agile Release Trains (ART) with 10+ teams, 250+ people, delivering critical network infrastructure and service initiatives enabling $100M+ capex efficiency savings annuallyo Servant leader and coach for the ARTo Lead the ART to consistently meet key performance indicator (KPI) targets for delivery throughput (85% say/do), code quality (< 2-day defect resolution), and flow metrics (Lead & Cycle Time < 3 months)o Manage and optimize the flow of value through the ART using various tools (Program Kanban, Burn-up charts, Cumulative Flow Diagrams) o Identify and mitigate risks, dependencies, and impediments o Facilitate all ART level events (PI Planning, System Demos, Scrum of Scrums, ART Sync, Program Backlog Refinement)o Work with Product and Solution Management, Product Owners, and other stakeholders to ensure strategy and execution alignment.o Effectively communicate project status, articulate issues and their impacts, and solicit help and support from senior leadership during weekly presentations. o Drive relentless improvement via Inspect and Adapt workshops; assess the agility level of the ART and help teams improve.

Silver Spring, Maryland, United States

o Responsible for network infrastructure capacity management & strategic planning of the fiber Switched Ethernet Services (SES) network.o Forecasted network infrastructure capacity needs and initiated 250+ network augment projects deploying $20M+ of new equipment into the network. o Collaborated with Engineering, Project Management, and Installation teams to ensure network augment project completion on schedule, and on budget.o Served as Product Owner in development of new process flows in OSS systems. Submitted user stories, and worked closely with IT teams to ensure all requirements were understood. Performed user acceptance testing (UAT) of code enhancements, and gave final approval for inclusion in monthly production releases.o Created job aids and provided training to colleagues. Assisted colleagues with OSS related issues, and translated feedback into new user stories.