Christopher Markman Email & Phone Number

United States

Provide consulting services on an as requested basis.

Atlanta Metropolitan Area

Experienced Product Manager

Greater Atlanta Area

Direct and mentor cross-functional teams involved in innovating a portfolio of inspection services and monitoring products for steam turbines, heat recovery steam generators and generators. Utilize the latest advances in software to revolutionize a variety of inspection offerings. Focus on our customer need to reduce their costs while maintaining or improving reliability. In order to meet customer needs it is not enough to reduce cost of inspection, but also to improve quality and integrate inspections with Monitoring and Diagnostics (M&D). It is necessary to understand the entire plant and which pieces of equipment are the most limiting when choosing maintenance intervals and scope.• Oversight of product launch of the UnBored Rotor Inspection System, an ultrasonic system able to inspect deep inside steam turbine rotors. Opened new market for inspection of 10,000 steam turbine rotors.• Completed development of state-of-the-art automated generator inspection robot which improves inspection quality and capability resulting in a cost reduction of 40% and reducing time by 33%.Responsibilities include:• Develop and maintain product/service strategy and product roadmap.• Working with internal and external customers and end users to define features that address customer needs and return maximum value for all parties.• Communicate the business and customer value to the team in a manner that sparks innovation.• Evaluate and own new products.• Work closely with customers to facilitate validation testing.• Make ongoing decisions regarding the direction of the product.• Chair Board of Directors meeting to make the final release decision.• Communicate openly project and portfolio changes to stakeholders.• Coordinate and build strong working relations with various internal organizations.• Monitor internal processes for efficiency and validity pre- & post product launch.• Develop business cases in partnership with finance for funding justification.

Greater Atlanta Area

Innovating an industry 100 years old. Specific emphasis on utilizing the latest technology to improve monitoring and inspections. • Generator Product Line Growth of 6% CAGR• Gathered and analyzed data to develop technical specifications for a new State-of-the-Art Inspection Robot. Developed Specifications and built business plan. Project approved to for development. (co-patentee for 4 patents)• Introduced new method of testing stator cores costing 30% of the previous method• Managed and performed Cuproplex Generator Cleanings, reduced cost while providing faster service.• Analyzed reliability of generators regarding their maintenance history and the use of various monitoring systems. Updated monitoring and analytics recommendations along with inspection intervals and scope such that desired maintenance intervals can be reached. Revised Generator Inspection Guidelines accordingly.• Drive cost out of the Generator Health Monitor while continuing to add value (new sensors and enhanced fault detection)• Work as a cross functional team member with the Generator Services team to enhance training

Atlanta

Oversaw all Inquiry to Order (ITO) activities for a $50 Million per annum NDT Services Team. Aid the Sales Team in quoting specialized and often unique services with cross-functional teams.• Created quoting templates and other process improvements to enhance quoting efficiency• Developed pricing tools to better understand market price in various regions around the world• GE Subject Matter Expert representing GE externally at conferences and customer meetings• Recommend new products and services to the New Products Development Team

Greater Atlanta Area

Managed changes to gas turbine, steam turbine and generator inventory reducing inventory from $50M to $45M while growing sales 4%.

Revitalized a business that had in idle for several years. Renewed inventory, marketing and sales collateral to aid in business growth.• Grew annual sales from $3.6M in 2001 to $13.6M in 2004 through the addition of 16 product lines• Developed rotable spares program that moved $10 million from inventory to plant and equipment significantly reducing overhead and tax burden.• Better utilized world-wide shop network to improve delivery capacity• Globalized sales to South America, Middle East, Asia and New Zealand• Led development of Digitized Inventory Management System for $100 Million Parent Business

Schenectady, Ny

Mentored quality improvement programs. Worked with various teams to develop, document and implement quality improvement ideas. • Mentored 116 projects in 2 years and • Closed 4 personal projects resulting in savings of approximately $1 million• Taught DMA and IC Classes• Completed Certification

Oswego, Ny

Shift Technical Advisor and Shift Engineer, Engineering Training Program Manager, Focused Maintenance Manager

Groton, Connecticut

Nuclear Trained Submarine Officer. Last Position was as the training officer at a Nuclear Prototype, overseeing the training of all officer and enlisted students. Qualified as Naval Nuclear Engineer .

Master Of Business Administration (Mba), Operations Management

Bachelor Of Applied Science (Basc), Mathematics