My roles included report creation, pc maintenance, general help desk, and phone system administrator.

Reduced Sign-On Implementations (Debbie Pizzella)Worked to help implement the Reduced Sign-On technology by shadowing the implementations and providing on-site support.Cider (George Bijoy)Worked with the Cider team to sort through documents and obtain different pieces of information.ClinPortal (Dianne Oliver)Helped test parts of ClinPortalEDMS (Ron Davis)Helped with the testing getting ready for project implementations as well as working with Adobe Acrobat to fulfill customer required changes on forms and labels.BJC Security & HIPAA training

Supported local network and over 700 students with networking issues.Helped troubleshoot Dell optiplex gx260's, gx270's, and gx280's as well as a few different models in the Dell latitude series.Tutored students in Visual Basic.net and Helped students with their networking classes.Helped maintain Asset log of over 200 computers.Helped students with problems such as installing printers, and problems with logging onto the network.Helped students with problems connecting and logging onto the wireless network.Maintained classrooms and building cleanliness.Supported campus directors from keeping the school clean to upgrading computer labs.