Christopher Marsella Email & Phone Number

Minneapolis, Mn, Us

As a leader in Business/Product Development I use years of knowledge and experience to develop essential payment strategies and solutions to meet the needs, resources and expectations of our clients and the payment industry. I believe effective business strategies are attained through setting a clear long-term vision and strategy for the company’s products, and by effectively communicating that vision and strategy to all relevant participants and stakeholders.

Minneapolis, Mn, Us

As a Sr. Client Development Executive, I expanded the revenue of several prominent clients in a competitive industry. Through my strategic management of the client relationships, product development, implementation activities, and application of system enhancements my client’s revenue grew exponentially by developing targeted client strategies that were revenue focused.

Amsterdam, North Holland, Nl

I was recruited to this premier global financial institution, and one of the nation’s largest retirement plan administrators, as the Director for their Health & Welfare Shared Services Operations. My objective upon accepting this position was to take an ailing Health and Welfare (H&W) operations area consisting of independent client aligned teams and reorganize it into highly productive functionalized operational areas of excellence. Using Lean Six Sigma methodologies a new operating model was implemented resulted in millions of dollars in annualized efficiency gains and savings.

Invited by a respected colleague to join this real-estate developer and distributor of wholesale landscape/plant material as Director of Process Improvement. Through proven methodologies I was able to assess procedural needs throughout the company and determined that a new operating system was necessary to standardize and streamline the management and distribution of goods. I then led the system selection process and implemented a phased system integration plan before leaving for ING.

Charlotte, Nc, Us

One of the world's leading wealth management, capital markets, and advisory companies with offices in 40 countries and territories. As a Section Manager for Plan Operations, I supported the Defined Contribution and Defined Benefit Retirement Service areas. Specifically supporting large and mega market 401(k) plans. Additionally managed the strategic implementation of all training initiatives for the departments Denver, Seattle and Jacksonville sites.