Christopher Marshall Email & Phone Number

Berlin, Germany

Creating installation manuals, product descriptions, and user manuals for farming hardware systems and subcomponents. Working collaboratively across departments (installation, R&D, engineering, SCM) to collate information and plan and produce content. Handling multiple simultaneous projects extending into commissioning and maintenance procedures. Structuring and maintaining all installation-associated resources in Confluence and Google Drive. Researching and implementing strategies to improve content accessibility and user friendliness.

Berlin, Germany

Creating all product documentation, including API reference (using ReadMe). All content developed in close collaboration with developers and product managers. Overseeing tooltip and UX copy for the dashboard, closely tying the product to documentation. Working with Python, cURL, and our CLI to exhaustively test the product, including all new features, as part of the content-creation process, reporting any bugs found along the way. Producing blog posts for SEO.

Berlin Area, Germany

Producing client-facing content in SalesForce for a new help center, which required extensive planning, editing and cross-team collaboration. Developing internal style, grammar and formatting guides. Documenting all new features. Creating UI copy. Working as part of an international product team to provide user-centric feedback on feature development. Developing a proficiency in GitHub to handle documentation prior to the help center. Managing a team of translators for Chinese, Japanese and Korean content. Handling company-wide documentation update requests, determining if and how to implement them.

Berlin Area, Germany

Conducting extensive market research and analysis on startups from around the world based on client briefs. Providing detailed descriptions and fact sheets for the most relevant companies. Clients included Audi, Beiersdorf, and Egon Zehnder.

Berlin Area, Germany

Researching, pitching, writing, publishing and proofing stories, from news and analysis to social and opinion pieces. I also managed social media channels and conducted analysis through Google Analytics.

Berlin Area, Germany

Writing website copy, scripts, elevator pitches, white papers and taglines. This involved in-depth research of narrative transportation, as well as an understanding of concise and attractive language that stands out in a crowded market.

Munich Area, Germany

Writing and editing texts for press releases, announcements, podcasts, calendars, etc.; proofreading texts; captioning images and videos; data collection through Meltwater and Google Analytics. All work was done to strict deadlines and in accordance with a complex workflow.

Turin Area, Italy

Teaching in company (FIAT), individual students and small groups; designing and delivering courses to suit the students’ needs. Despite a capricious timetable, I maintained a professional standard in preparing and teaching courses, conducting progress checks and end-of-course tests, and adjusting and finessing the product as courses progressed.

Lisbon Area, Portugal

Teaching teenagers and adults at all levels, with some children’s classes. Lessons were primarily communication-based, but extensive grammar points were also covered. I prepared several classes for FCE examinations.