Christopher Masner Email & Phone Number

Greater St. Louis Area

Full Service Logistics Provider- OTR- Rail- Ocean - Air- Specialized/Oversized

Lowell, AR

• Managed trailer operations for the JB Hunt Western Region.
• Improved trailer utilization by 28% while maintaining exceptional service levels.
• Developed key performance indicators and communicated to upper management.
• Directed the development of proprietary trailer management software ultimately used throughout the organization.

Lowell, AR

• Developed accurate demand forecasts among multiple marketing areas
• Managed freight assignment activities in the MO, KS, AR, TX, TN, OK, and LA market areas and company terminals.
• Decreased empty and out of route miles by 13%.
• Significantly decreased trailer dwell
• Balanced customer needs against company revenue requirements.
• Maintained trailer pools across multiple company and customer locations

Lowell, AR

• Oversaw account activities for various customers “Top 10 Accounts.”
• Evaluated customer requests for truck and rail capacity and negotiated rates accordingly.
• Communicated shipment status to internal and external customers.
• Trained new personnel on account activities and use of business systems.

Lowell, AR

• Monitored drivers’ hours of service, compliance, and on time service.
• Managed freight activities from time of dispatch to completion of load.
• Created and executed recovery plans following unavoidable service failures.
• Communicated driver status to internal and external customers.

Lowell, AR

• Coordinated with department managers to implement customized training procedures.
• Created training materials and managed activities for new and existing employees.
• Acted as Subject Matter Expert during the design of proprietary freight management software, communicating business requirements to systems development personnel.

Lowell, AR

• Managed carrier activities for Office Depot’s Southeast and Texas regions.
• Executed carrier assignments for more than 300 loads each week.
• Negotiated rates and procured dedicated carrier capacity.
• Consolidated LTL shipments into multi-stop and direct truckloads through multiple crossdock operations.

West Memphis, AR

• Family business with over 35 years in operation.
• Assisted in various activities such as sales, accounts payable/receivable, and warehouse operations.
• Developed and maintained inventory and CRM applications.