Christopher Matney Email & Phone Number

Plano, Tx, Us

Plano, Texas, United States

Lead the Tech and Data Process Excellence and Governance for Navigator Platform products including:Digical Desking - Lender Structuring, OEM Structuring, Estimates Structuring, IRIS, and Digital DeskingBest Customer Tools - Unified Calculator, Build My Offer, Pre-Qualify Offer, Saved Deals, TTL, Estimates, R&I, F&I, Car Buying Hub: Unified Shell, Accessories, Close DealDealer Navigator Sales Experience - UI supporting Dealer view of the Navigator Platform Experience Tools, Trade In

Plano, Texas, United States

Tech and Data Process Excellence and Governance for Navigator Platform products including:Digical Desking - Lender Structuring, OEM Structuring, Estimates Structuring, IRIS, and Digital DeskingBest Customer Tools - Unified Calculator, Build My Offer, Pre-Qualify Offer, Saved Deals, TTL, Estimates, R&I, F&I, Car Buying Hub: Unified Shell, Accessories, Close DealDealer Navigator Sales Experience - UI supporting Dealer view of the Navigator Platform Experience Tools, Trade In

United States

Process Excellence and Governance for the Top of House Command Center supporting Capital One’s Multi-Lender Platform, Strategic Partnerships and Advisors to the President. Specialize in utilizing the agile framework to create and implement plans to meet organizational and regulatory requirements. Conduct due diligence on prospective business partners and navigate them through the onboarding process. Resolve data infrastructure and security issues, and successfully reduced the burden on entitlement owners by 88.78% in the Q2 Competitively Sensitive Information Access Review. Design and host research and empathy sessions while decreasing escalation review time by 97% (from 6 hours to 10 min). Collaborate with legal to obtain approval of marketing materials, processes and substantiation. Ingest, normalize and analyze CRM data from multiple systems. Respond to requests from auditors, consultants performing SOC 2 certification, and OCC and FRB regulators. Manage the escalation process for the Partnership's team, including triage, root cause analysis and remediation. Work with tech leadership to design, implement and execute a suite of tech, as well as data controls and automation.

Plano, Texas

Managed processes in a business sector with more than 4,000 risk requirements. Oversaw vendor relationship strategy and management. Conducted data analytics and engineering for multiple departments’ daily operations and reported findings to leadership. Designed and implemented processes to meet complex cross-departmental needs. Collaborated with the legal team on risk mitigation and meeting litigation needs. Served as liaison for the business and 2nd and 3rd line compliance partners.

Plano, Texas

Process excellence and governance for Inside Sales, Outside Sales, Funding and Dealer Risk teams. Oversaw change management and new process designs to maximize corporate efficiency and sustain key business relationships.Winner of The Chairman and President's Club Award for 2015 -2016

Plano, Texas

Customer-direct Auto originations teams. Focused on gathering customer input and driving improvementsin customer satisfaction to meet net promoter score goals.

Plano, Texas

Refinance originations teams. Focused on gathering customer input and driving improvementsin customer satisfaction to meet net promoter score goals.

Dallas, Plano, Mesquite, And Garland Texas

Oversaw inventory and equipment logistics for multiple store locations in thegreater Dallas, TX area. Lead onboarding of new hires, and designed andconducted ongoing training programs across all departments.

Plano, Dallas, Richarson, Garland, Mesquite, Carrollton, Farmers Branch, And Addison , Texas

Organized equipment logistics for the multiple store locations in the greaterDallas, TX area. Managed performance of employees across all departments.

Plano And Frisco Texas

Managment,, Salt Water Aquarium Specialist, Reptile Specialist

Bachelors Of Science, Business Management

Computer Systems Networking And Telecommunications

Automotive Engineering Technology/Technician

Tactics And Strategy

General Studies

Business Administration And Management, General